Field Appliance Technician — In-Home Repairs & Diagnostics

BSH Home Appliances Corporation - North America; Ipswich (MA); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Company vehicle

Tools provided

Medical, dental, vision

401(k) with match

Job summary

BSH Home Appliances Corporation - North America is seeking a dedicated Home Appliance Service Technician to diagnose, repair, and service Bosch, Gaggenau, and Thermador appliances in customers' homes across Northeast MA and New Hampshire. The role emphasizes independent work, safe practices, and a high standard of customer service.

You’ll travel to customer sites, troubleshoot both gas and electric units, and use B-apps for documentation and order accuracy.

Qualifications

• High School Diploma or GED with 3-5 years appliance repair experience.
• Proficient in MS Office applications (Outlook).
• Strong diagnostic and troubleshooting skills.

Responsibilities

• Travel to customers’ homes to diagnose and repair major gas and electric appliances (ovens, cooktops, refrigerators) within a region.
• Troubleshoot and diagnose mechanical and electrical issues and rectify as required.
• Communicate clearly with customers to provide a positive service experience.

Skills

Customer-focused

Troubleshooting

Diagnostics

Independent worker

Communication

Microsoft Office

Education

High School Diploma or GED

3-5 years appliance repair experience

Tools

B-apps (B-tooling, B-fixing, B-informing)

Job description

BSH Home Appliances Corporation - North America is seeking a dedicated Home Appliance Service Technician to diagnose, repair, and service Bosch, Gaggenau, and Thermador appliances in customers' homes across Northeast MA and New Hampshire. The role emphasizes independent work, safe practices, and a high standard of customer service.

You’ll travel to customer sites, troubleshoot both gas and electric units, and use B-apps for documentation and order accuracy.