Luxury Appliance Field Technician — In-Home Service Pro

BSH Home Appliances Corporation - North America; Florida; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with match

Vacation and holidays

Wellness Plan

Employee Purchase Program

PTO for Directors (unlimited)

Job summary

BSH Home Appliances Corporation – Top Employer US 2024 is seeking a Gaggenau Field Service Technician in Ft. Myers/Naples, FL. The role delivers exceptional in-home service for Gaggenau luxury appliances, focusing on first-time repairs, installations support, and upholding the premium brand through professional customer interactions.

You will diagnose faults, perform maintenance, and partner with call center and field teams to drive high NPS while maintaining company standards and brand image.

Qualifications

• 3–5 years appliance repair experience required.
• Excellent customer relations skills and communication abilities.
• Must have a valid driver’s license and ability to lift 50+ pounds.

Responsibilities

• Perform in-home repairs on Gaggenau appliances and educate customers on operation.
• Assist with on-site installation and support installation teams.
• Maintain tools, van stock, and equipment in good working order.

Skills

Appliance repair experience

Customer relations

Verbal and written communication

Valid driver’s license

Ability to lift 50+ lbs

MS Office / Outlook

Education

Associates degree or equivalent

Tools

MS Office / Outlook

Job description

BSH Home Appliances Corporation – Top Employer US 2024 is seeking a Gaggenau Field Service Technician in Ft. Myers/Naples, FL. The role delivers exceptional in-home service for Gaggenau luxury appliances, focusing on first-time repairs, installations support, and upholding the premium brand through professional customer interactions.

You will diagnose faults, perform maintenance, and partner with call center and field teams to drive high NPS while maintaining company standards and brand image.