In-Home Family Support Case Manager

Clinical and Support Options, Inc; Springfield (MA); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Paid time off

403(b) plan

Professional development

Job summary

Clinical & Support Options, Inc. (CSO) is seeking a Case Manager to join our Family Support Services team in Springfield. This role focuses on delivering home-based community care to children, adults, and families under the Children's Behavioral Health Initiative.

The position emphasizes crisis stabilization, ongoing support, and coordinated case management to alleviate mental health issues and strengthen family structures. Travel within the service area may be required.

Qualifications

• Bachelor's degree in a mental health field.
• Experience working with children and families.
• Valid driver's license and reliable transportation.
• Bilingual candidates are strongly encouraged to apply.

Responsibilities

• Provide skills training and assistance in areas of daily living activities including basic living, interactive and parent skills; act as a role model for interpersonal relationships.
• Help parents meet children's daily needs; observe and document child growth and development.
• Assist with family advocacy needs; facilitate mediation as appropriate.
• Provide counseling and intensive support to consumers during psychiatric crises or periods of transition.
• Assist consumer with identifying appropriate mental health and medical services and accessing services of choice.
• Provide assistance with developing and maintaining a natural support network of family and friends.
• Provide transportation for consumers as appropriate, following program guidelines.
• Maintain appropriate contacts with family members and others to support consumers.

Education

Bachelor's Degree in a mental health field

Job description

Clinical & Support Options, Inc. (CSO) is seeking a Case Manager to join our Family Support Services team in Springfield. This role focuses on delivering home-based community care to children, adults, and families under the Children's Behavioral Health Initiative.

The position emphasizes crisis stabilization, ongoing support, and coordinated case management to alleviate mental health issues and strengthen family structures. Travel within the service area may be required.