In-Home Delivery Operations Manager

TopHAT Logistical Solutions, LLC.; South Bend (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) matching

Job summary

TopHAT Logistical Solutions, LLC., a division of Atlas Logistics, seeks a Location Manager to oversee daily operations of in-home delivery contract carrier teams across the U.S. and Canada. The role emphasizes routing, staffing, and performance reporting to support TopHAT’s white-glove delivery service.

The position requires 2–4 years in logistics, education relevant to operations, and strong problem-solving and communication skills. Competitive benefits and full-time hours are offered.

Qualifications

• Associate Degree in related field; Bachelor’s degree a plus.
• 2–4 years’ job-related experience or combo of education and experience.
• Effective problem-solving, oral and written communication skills.
• Experience in Logistics/In-Home Delivery preferred.
• NetSuite/P&L/DOT regulations experience preferred.
• Ability to establish and maintain effective working relationships.

Responsibilities

• Route daily routes within Dispatch Track for each delivery team.
• Dispatch 5+ in-home delivery teams through multiple stops.
• Complete weekly billing and claims forms in NetSuite.
• P&L budgeting responsibility.
• Collect operational data and assess performance reports.
• Recruit and maintain a roster of independent carrier teams.
• Lead daily stand-up chats with teams before load-out.
• Supervise load-out to ensure product QA.
• Maintain relationships with customers, clients, staff.
• Other duties as assigned.

Skills

Problem solving

Communication skills

Logistics / delivery experience

DOT regulations knowledge

Education

Associate degree

Bachelor’s degree preferred

Tools

NetSuite

Dispatch Track

Job description

TopHAT Logistical Solutions, LLC., a division of Atlas Logistics, seeks a Location Manager to oversee daily operations of in-home delivery contract carrier teams across the U.S. and Canada. The role emphasizes routing, staffing, and performance reporting to support TopHAT’s white-glove delivery service.

The position requires 2–4 years in logistics, education relevant to operations, and strong problem-solving and communication skills. Competitive benefits and full-time hours are offered.