Logistics Location Manager

Atlas; South Bend (IN); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life Insurance for employee and depend

401(k) with matching

Paid time off

Job summary

TopHAT Logistical Solutions, a division of Atlas Logistics, is seeking a Location Manager to oversee in-home delivery contractor teams across operations. The role focuses on routing, dispatch, data-driven performance, and budget responsibilities to support TopHAT's service objectives.

The candidate should have an Associate or Bachelor's degree with 2–4 years of related experience and strong problem-solving and communication skills; NetSuite and DOT regulation familiarity are a plus.

Qualifications

• Associate degree required; bachelor's degree a plus.
• 2–4 years of related experience or combination with education.
• Strong problem-solving, verbal and written communication.
• Experience in Logistics/In-Home Delivery preferred; NetSuite experience a plus.

Responsibilities

• Routing daily routes within Dispatch Track for each delivery team.
• Dispatching 5+ in home delivery teams through multiple stops.
• Completing weekly billing and claims forms; submit via NetSuite.
• P&L budgeting responsibilities.
• Collecting operational data and assessing performance reports.
• Recruiting and maintaining a roster of independent contract carrier teams.
• Daily stand-up chats with teams before load out.
• Supervising load out to ensure product quality assurance.
• Local ride-alongs to ensure customer satisfaction by carriers.
• Ensuring daily truck inspections and safety measures.
• Build relationships with customers, clients, and staff for improvements.
• Other duties as assigned.

Skills

Problem-solving

Communication

Logistics experience

Team coordination

Education

Associate Degree

Bachelor's Degree

Tools

NetSuite

P&L management

DOT regulations

Job description

TopHAT Logistical Solutions, a division of Atlas Logistics, spans coverage across the United States and Canada. TopHAT is a full service "white glove" delivery company specializing in final mile, dedicated delivery. We provide world class service for retail customers coast to coast. TopHAT has been a leading service provider for over 12 years and growing. Our specialized delivery approach gives us an edge on the competition by providing world class service at an affordable price.

The Location Manager is responsible for managing daily responsibilities of In-Home Delivery Contract Carrier teams in support of the TopHAT corporate office to promote the achievement of set long-term goals for TopHAT Logistical Solutions, LLC.

Key Responsibilities

• Routing daily routes within Dispatch Track for each delivery team.
• Dispatching 5+ in home delivery teams through multiple stops
• Completing weekly billing + claims forms and submitting through NetSuite.
• P+L Budgeting responsibility.
• Daily and weekly collection of operational data and performance report assessments.
• Recruit and maintain a roster of high performing independent contract carrier delivery teams.
• Daily stand-up chats with teams before load out.
• Daily supervision of load out to ensure product quality assurance is being conducted.
• Local ride behind routes to ensure satisfaction of customers by carrier teams.
• Ensuring daily truck inspections + safety measures are met.
• Build relationships and establish effective communication with customers, clients, and staff to ensure continued and expanding operating improvements.
• Other duties may be assigned.

Your Wellness is our Focus

• Medical, dental, and vision for employees and dependents
• Employee, Spousal, and Child Life Insurance

Financial Wellbeing

• Generous 401(k) matching retirement plans
• Pre-tax savings plans, HSA

Flexibility and Time Off

• Paid time off including vacation, holidays, and disability leave.

Employment Type & Hours

• Full-time position that will consist of 40 hours per week.
• Hours are 600am to 200pm, Tuesday - Saturday
• Possible overtime during peak season

TopHAT is an EO employer - Veterans/Disabled and other protected categories.

What You'll Need

• Associate Degree in related field. Bachelor's Degree a plus.
• 2-4 years' job-related experience and/or a combination of both education and experience are required.
• Effective problem-solving, oral, and written communication skills.
• Experience in Logistics/In-Home Delivery preferred.
• NetSuite/P&L/DOT regulations experience preferred.
• Ability to establish and maintain effective working relationships with employees, clients, and other outside organizations.