Logistics Location Manager

TopHAT Logistical Solutions, LLC.; South Bend (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) matching

Job summary

TopHAT Logistical Solutions, LLC., a division of Atlas Logistics, seeks a Location Manager to oversee daily operations of in-home delivery contract carrier teams across the U.S. and Canada. The role emphasizes routing, staffing, and performance reporting to support TopHAT’s white-glove delivery service.

The position requires 2–4 years in logistics, education relevant to operations, and strong problem-solving and communication skills. Competitive benefits and full-time hours are offered.

Qualifications

• Associate Degree in related field; Bachelor’s degree a plus.
• 2–4 years’ job-related experience or combo of education and experience.
• Effective problem-solving, oral and written communication skills.
• Experience in Logistics/In-Home Delivery preferred.
• NetSuite/P&L/DOT regulations experience preferred.
• Ability to establish and maintain effective working relationships.

Responsibilities

• Route daily routes within Dispatch Track for each delivery team.
• Dispatch 5+ in-home delivery teams through multiple stops.
• Complete weekly billing and claims forms in NetSuite.
• P&L budgeting responsibility.
• Collect operational data and assess performance reports.
• Recruit and maintain a roster of independent carrier teams.
• Lead daily stand-up chats with teams before load-out.
• Supervise load-out to ensure product QA.
• Maintain relationships with customers, clients, staff.
• Other duties as assigned.

Skills

Problem solving

Communication skills

Logistics / delivery experience

DOT regulations knowledge

Education

Associate degree

Bachelor’s degree preferred

Tools

NetSuite

Dispatch Track

Job description

Overview

TopHAT Logistical Solutions, a division of Atlas Logistics, spans coverage across the United States and Canada. TopHAT is a full service “white glove” delivery company specializing in final mile, dedicated delivery. We provide world class service for retail customers coast to coast. TopHAT has been a leading service provider for over 12 years and growing. Our specialized delivery approach gives us an edge on the competition by providing world class service at an affordable price.

The Location Manager is responsible for managing daily responsibilities of In-Home Delivery Contract Carrier teams in support of the TopHAT corporate office to promote the achievement of set long-term goals for TopHAT Logistical Solutions, LLC.

Key Responsibilities:

• Routing daily routes within Dispatch Track for each delivery team.
• Dispatching 5+ in home delivery teams through multiple stops
• Completing weekly billing + claims forms and submitting through NetSuite.
• P+L Budgeting responsibility.
• Daily and weekly collection of operational data and performance report assessments.
• Recruit and maintain a roster of high performing independent contract carrier delivery teams.
• Daily stand-up chats with teams before load out.
• Daily supervision of load out to ensure product quality assurance is being conducted.
• Local ride behind routes to ensure satisfaction of customers by carrier teams.
• Ensuring daily truck inspections + safety measures are met.
• Build relationships and establish effective communication with customers, clients, and staff to ensure continued and expanding operating improvements.
• Other duties may be assigned.

Your Wellness is our Focus:

• Medical, dental, and vision for employees and dependents
• Employee, Spousal, and Child Life Insurance

Financial Wellbeing:

• Generous 401(k) matching retirement plans
• Pre-tax savings plans, HSA

Flexibility and Time Off:

• Paid time off including vacation, holidays, and disability leave.

Employment Type & Hours:

• Full-time position that will consist of 40 hours per week.
• Hours are 6:00am to 2:00pm, Tuesday - Saturday
• Possible overtime during peak season

TopHAT is an EO employer - Veterans/Disabled and other protected categories.

Qualifications

What You'll Need:

• Associate Degree in related field. Bachelor's Degree a plus.
• 2-4 years' job-related experience and/or a combination of both education and experience are required.
• Effective problem-solving, oral, and written communication skills.
• Experience in Logistics/In-Home Delivery preferred.
• NetSuite/P&L/DOT regulations experience preferred.
• Ability to establish and maintain effective working relationships with employees, clients, and other outside organizations.