In-Home Care Coordinator & Scheduling Lead

Aaging Better In-home Care Llc; Liberty Lake (WA); On-site; USD 28,000 - 30,000; Full time

Job summary

Aging Better In-Home Care in Liberty Lake, WA, is seeking a full-time supervisor to oversee direct care services and client scheduling. You will work with regional leadership to ensure high-quality in-home care aligned with each client’s plan of care.

Responsibilities include supervising DCS staff, conducting care visits, maintaining accurate records, and coordinating intake and staffing needs across Idaho offices where applicable. Strong communication and confidentiality are essential.

Qualifications

• Experience in direct care services (DCS) in in-home care.
• Knowledge of procedures for delivering non-medical in-home care.
• Proficient in employee-client relations and conflict resolution.
• Able to schedule employees to meet client needs.
• Office administration or clerical abilities with good oral and written skills.
• Experience in the healthcare industry.
• Must pass FBI-level fingerprint background check.
• This is a full-time, hourly position.

Responsibilities

• Coordinate oversight of direct care services at the direction of the Regional Director, Area Manager and in conjunction with the Scheduling Coordinator.
• Provide oversight of DCS services by Aging Better employees or contracted services when assigned by the Area Manager or senior management, in conjunction with the Scheduling Coordinator.
• Conduct supervisory visits when assigned by the Area Manager, ensure visits are electronically annotated in the tracking and scheduling system, also in writing in client and/or employee files/charts per state statutes and regulations; hard copies are filed in the main office.
• Care coordination of client care includes creating client/employee schedules and entering travel time when needed at the direction of the Scheduling Coordinator, Area Manager, or senior management.
• Evaluate Care Plans during supervisory visits to ensure client needs are met and Plan of Care is followed.
• Schedule and conduct Supervisory Home Visits to ensure client needs are met and policies are followed.
• Conduct intake assessments for new clients; provide new client information to the Scheduling Coordinator for staffing and data entry.

Skills

Direct Care

In-home care

Employee relations

Scheduling

Office admin

Healthcare experience

Background check

Job description

Aging Better In-Home Care in Liberty Lake, WA, is seeking a full-time supervisor to oversee direct care services and client scheduling. You will work with regional leadership to ensure high-quality in-home care aligned with each client’s plan of care.

Responsibilities include supervising DCS staff, conducting care visits, maintaining accurate records, and coordinating intake and staffing needs across Idaho offices where applicable. Strong communication and confidentiality are essential.