In Home Care Coordinator

Phoenix Home Care and Hospice; St. Louis (MO); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health Insurance

PTO

Career Development

Recognition Programs

Advancement Opportunities

Supportive Leadership

Job summary

Phoenix Home Care and Hospice is seeking a highly organized Care Coordinator to ensure our clients receive exceptional care. You will connect clients, families, caregivers, and nurses, coordinating schedules and care updates to keep operations smooth.

The role emphasizes relationship building, problem-solving, and accurate documentation in a fast-paced home care setting, with emphasis on teamwork and patient-centered service.

Qualifications

• High School Diploma or equivalent required.
• Previous office, scheduling, staffing, or healthcare experience preferred.
• Experience working with elderly, disabled, or medically fragile individuals preferred.
• Strong communication, customer service, and problem-solving skills.
• Ability to multitask and prioritize in a fast-moving environment.
• Professional, positive, and team-oriented attitude.
• Strong organizational and computer skills.

Responsibilities

• Coordinate daily schedules for caregivers and nursing staff.
• Build and maintain strong relationships with clients and families.
• Communicate schedule changes and care updates promptly.
• Support and assist field staff with day-to-day needs.
• Investigate and resolve client and employee concerns.
• Maintain accurate documentation and reporting.
• Partner with clinical and operational teams to ensure quality care.
• Assist with ongoing quality improvement initiatives.

Skills

Communication

Customer service

Problem solving

Multitasking

Organization

Education

High school diploma

Job description

The best days in home care happen because someone behind the scenes makes them happen.

Phoenix Home Care and Hospice is looking for a highly organized, solution-focused Care Coordinator to help ensure our clients receive the exceptional care they deserve.

If you thrive in a fast-paced environment, enjoy building relationships, solving problems, and keeping multiple moving pieces organized, this could be the opportunity you’ve been looking for.

As a Care Coordinator, you’ll serve as the connection between our clients, families, caregivers, and nurses, helping ensure the right care is delivered at the right time.

What You’ll Do

• Coordinate daily schedules for caregivers and nursing staff
• Build and maintain strong relationships with clients and families
• Communicate schedule changes and care updates promptly
• Support and assist field staff with day-to-day needs
• Investigate and resolve client and employee concerns
• Maintain accurate documentation and reporting
• Partner with clinical and operational teams to ensure quality care
• Assist with ongoing quality improvement initiatives

Why Phoenix?

• Medical, Dental, and Vision Insurance
• Spousal and Family Coverage Options
• PTO
• Ongoing Training and Career Development
• Employee Recognition Programs
• Supportive Leadership Team
• Opportunity for Advancement
• Mission-Driven Culture

At Phoenix Home Care and Hospice, we create New Beginnings for our caregivers, clinicians, clients, and families every day. If you’re looking for a role where your organization, compassion, and ability to adapt truly make a difference, we’d love to meet you.

• High School Diploma or equivalent required
• Previous office, scheduling, staffing, or healthcare experience preferred
• Experience working with elderly, disabled, or medically fragile individuals preferred
• Strong communication, customer service, and problem-solving skills
• Ability to multitask and prioritize in a fast-moving environment
• Professional, positive, and team-oriented attitude
• Strong organizational and computer skills