Home Care Coordination Specialist

Phoenix Home Care and Hospice; St. Louis (MO); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health Insurance

PTO

Career Development

Recognition Programs

Advancement Opportunities

Supportive Leadership

Job summary

Phoenix Home Care and Hospice is seeking a highly organized Care Coordinator to ensure our clients receive exceptional care. You will connect clients, families, caregivers, and nurses, coordinating schedules and care updates to keep operations smooth.

The role emphasizes relationship building, problem-solving, and accurate documentation in a fast-paced home care setting, with emphasis on teamwork and patient-centered service.

Qualifications

• High School Diploma or equivalent required.
• Previous office, scheduling, staffing, or healthcare experience preferred.
• Experience working with elderly, disabled, or medically fragile individuals preferred.
• Strong communication, customer service, and problem-solving skills.
• Ability to multitask and prioritize in a fast-moving environment.
• Professional, positive, and team-oriented attitude.
• Strong organizational and computer skills.

Responsibilities

• Coordinate daily schedules for caregivers and nursing staff.
• Build and maintain strong relationships with clients and families.
• Communicate schedule changes and care updates promptly.
• Support and assist field staff with day-to-day needs.
• Investigate and resolve client and employee concerns.
• Maintain accurate documentation and reporting.
• Partner with clinical and operational teams to ensure quality care.
• Assist with ongoing quality improvement initiatives.

Skills

Communication

Customer service

Problem solving

Multitasking

Organization

Education

High school diploma

Job description

Phoenix Home Care and Hospice is seeking a highly organized Care Coordinator to ensure our clients receive exceptional care. You will connect clients, families, caregivers, and nurses, coordinating schedules and care updates to keep operations smooth.

The role emphasizes relationship building, problem-solving, and accurate documentation in a fast-paced home care setting, with emphasis on teamwork and patient-centered service.