In-Home Appliance Repair Technician — Craft, Autonomy, Growth

Diamond Factory Service; Chicago (IL); On-site; USD 52,000 - 86,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

401(k) matching

Company provided van, phone, gas card,

Uniforms

Job summary

Diamond Factory Service is hiring field technicians to diagnose and repair residential appliances, including washers, dryers, fridges, ranges, and freezers. You will document service calls on a mobile device and deliver professional, customer‑centered service with integrity.

The role emphasizes repairs over sales pressure, with routing designed around your home address to minimize driving time and maximize efficiency. Opportunities for advancement exist within a respected company.

Qualifications

• High school diploma or equivalent is required.
• Valid driver’s license is required.
• Minimum 2 years of in‑home appliance repair experience.
• Strong customer service and communication skills are essential.
• Proficiency with computers and mobile devices is required.
• Mechanical and electrical aptitude is needed.
• Ability to lift up to 100 lbs.
• Must pass a pre‑employment drug screen and background check.

Responsibilities

• Diagnose and repair residential appliances including washers, dryers, refrigerators, ranges, and freezers.
• Use a mobile device to document service calls and research technical information.
• Deliver professional, timely, customer‑focused service.
• Represent Diamond Factory Service with integrity and craftsmanship.

Skills

Customer service

Communication

Computers & mobile devices

Mechanical aptitude

Electrical aptitude

Valid driver’s license

Education

High school diploma or equivalent

Job description

Diamond Factory Service is hiring field technicians to diagnose and repair residential appliances, including washers, dryers, fridges, ranges, and freezers. You will document service calls on a mobile device and deliver professional, customer‑centered service with integrity.

The role emphasizes repairs over sales pressure, with routing designed around your home address to minimize driving time and maximize efficiency. Opportunities for advancement exist within a respected company.