Appliance Technician

Diamond Factory Service; Benton Harbor (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Salary

Paid holidays

Health insurance

Job summary

Diamond Factory Service in Benton Harbor, Michigan is seeking an experienced Appliance Repair Technician. This full-time position offers competitive salary and career advancement opportunities. You will be responsible for diagnosing and repairing appliances at customer homes, providing exceptional customer service while maintaining high standards.

The ideal candidate should possess at least 2 years of relevant experience, strong communication skills, and the ability to work flexible hours. Additional benefits include paid holidays and health insurance.

Qualifications

• 2+ years of experience diagnosing and repairing home appliances.
• Excellent understanding of customer service principles.
• Strong communication skills to interact with customers and team.

Responsibilities

• Diagnose and repair appliances in customer's homes.
• Provide accurate cost estimates for repairs and installations.
• Work flexible hours, including weekends.

Skills

Customer service

Electrical diagnostic skills

Mechanical skills

Communication skills

Problem-solving skills

Education

Minimum of 2 years of experience as Appliance Repair Technician

Tools

Basic tools and test equipment

Job description

At Diamond Factory Service, we strive for higher standards because we know that’s what our customers expect and deserve. Our highly experienced and trained technicians take the time necessary to do the job right. We stand behind our work and our entire staff ensures that our customers are always the top priority.

Job Description

Duties and Responsibilities:

Accurately diagnosing and repairing appliances/equipment in the customer's home.

The ability to select and use basic tools or instruments to assemble, adjust, calibrate, repair or test various products.

The ability to give the customer an accurate estimate of the cost of repair or installation.

The ability to provide knowledgeable, courteous, and professional customer service.

The knowledge of basic electrical principles.

The ability to work variable and flexible hours, including some weekends.

Professional work experience as an appliance repair technician or an aptitude to learn the trade.

Previous in-home appliance diagnosis and repair experience a plus.

Pleasant, polite manner for dealing with co-workers as well as customers.

Ability to work both independently and as a team member.

Qualifications

• Minimum of 2 years of experience as Appliance repair technician with the ability to diagnose and repair home appliances
• Maintain high quality of customer service and care
• Possess excellent communication skills
• A high level of electrical and mechanical diagnostic skills
• Good understanding and use of tools & test equipment,
• Must be able to lift up to 80lbs of weight
• Clean Driving Record
• Team player, Problem solving skills and effective communication

Additional Information

• Competitive Salary, Full Time Position with career advancement opportunity
• Hourly salary
• Paid holidays
• Health insurance

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