In-Home Appliance Electronics Tech—Diagnostics & Repairs

Big Sandy Superstore; Evansville (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401K

ESOP

Paid time off

Employee discount

Job summary

Big Sandy Superstore in Evansville, IN is seeking an Appliance & Electronics Technician to diagnose and repair customer units. You will contact customers at the start of each day, run scheduled calls, and perform accurate diagnostics while ordering parts from the home.

The position involves testing installations, documenting calls, finalizing billing notes, and completing additional tasks as needed. The company offers a strong benefits package including health, dental, vision, 401K, ESOP, paid

Qualifications

• High School Graduate or GED
• Strong customer skills
• Strong interpersonal skills

Responsibilities

• Contact customer at the start of each work day.
• Run all calls that are scheduled for the day.
• Accurately diagnose Appliances & Electronics.
• Order parts and put comments in the work order from the customer's home.
• Install parts on units and test operation when finished with installation of parts.
• Call tech line and document call in the system after any failed repair attempt.
• Finalize all billing notes from the customers home.
• Additional tasks, both within the scope of this position and outside of it, will be assigned and are expected to be completed within the agreed upon time-frame.

Skills

Customer service

Interpersonal skills

Multitasking

Self-starter

Education

High School Diploma or GED

Job description

Big Sandy Superstore in Evansville, IN is seeking an Appliance & Electronics Technician to diagnose and repair customer units. You will contact customers at the start of each day, run scheduled calls, and perform accurate diagnostics while ordering parts from the home.

The position involves testing installations, documenting calls, finalizing billing notes, and completing additional tasks as needed. The company offers a strong benefits package including health, dental, vision, 401K, ESOP, paid