In-Clinic Visit Facilitator - Primary Care (No Weekends)

Fairview Health Services

Edina (MN)

On-site

USD 42,000 - 54,000

Full time

2 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term & long-term disability

Paid time off (PTO)

Sick time

Tuition reimbursement

Retirement plan

Early access to earned wages

Job summary

Fairview Health Services in Edina, MN, seeks an In-Clinic Visit Facilitator to support our Primary Care team. This 1.0 FTE role handles preparing patients, collecting vitals, documenting in the medical record, stocking exam rooms, and coordinating follow-ups.

Clinic hours are Mon-Thu 7:00 AM–6:00 PM and Fri 7:00 AM–5:00 PM with no weekends. Ideal candidates have customer service experience and familiarity with technology; preferred: healthcare student status and Epic Health Records knowledge.

Qualifications

1 year of customer service experience or equivalent.
Proficient with technology (hardware and software) and basic digital tools.

Responsibilities

Prepare patients for appointments and gather/verify information prior to visits.
Assist in the rooming process and document vitals, reason for visit, and health questionnaires.
Stock and prepare exam rooms and supplies.
Support patient-provider connection and ensure a positive experience.
Assist with scheduling and coordinating follow-up appointments as needed.