In-Clinic Visit Facilitator - Patient Care & Intake

Ebenezer; Apple Valley (MN); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Life insurance

Short-term and long-term disability

PTO and Sick and Safe Time

Tuition reimbursement

Retirement benefits

Job summary

Fairview in Apple Valley, MN, seeks an In Clinic Visit Facilitator for a 1.0 FTE position. Hours are Monday–Thursday 7:00 AM–6:00 PM and Friday 7:00 AM–5:00 PM. The role supports in-person visits, collects medical information, and keeps the patient experience smooth.

Responsibilities include preparing exam rooms, assisting with scheduling, and ensuring a positive patient/provider interaction. Prior healthcare exposure is beneficial for success in this role.

Qualifications

• 1 year of customer service experience.
• Proficient with technology (hardware and programs, smart devices).
• Telephonic customer experience and healthcare exposure preferred.

Responsibilities

• Prepare patients for appointments and collect necessary medical records.
• Assist in the rooming process and document patient information, vitals, and health questionnaires.
• Prepare exam rooms and stock supplies for visits.
• Support patient connection to the provider and ensure a positive patient experience.
• Complete visit wrap-up and coordinate follow-up appointments as needed.
• Communicate effectively with patients, providers and health professionals, including via telehealth.

Skills

Customer service

Technology proficiency

Tools

Epic Health Records

Job description

Fairview in Apple Valley, MN, seeks an In Clinic Visit Facilitator for a 1.0 FTE position. Hours are Monday–Thursday 7:00 AM–6:00 PM and Friday 7:00 AM–5:00 PM. The role supports in-person visits, collects medical information, and keeps the patient experience smooth.

Responsibilities include preparing exam rooms, assisting with scheduling, and ensuring a positive patient/provider interaction. Prior healthcare exposure is beneficial for success in this role.