In-Clinic Patient Experience Coordinator

Rainier Family Physical Therapy; Puyallup (WA); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Medical/Dental reimbursement

Vision Insurance

Retirement contributions

Paid Time Off

Paid Holidays

Job summary

A caring physical therapy clinic in Puyallup is seeking a Patient Representative to manage patient flow, schedules, and records while ensuring a welcoming environment. The candidate should have excellent customer service skills and a high school diploma, ideally with experience in medical office settings. If you are detail-oriented and can multitask effectively, this full-time position offers a chance to make a significant impact on patient care.

Qualifications

• Must be 18 years or older.
• At least 1 year of customer service experience required.
• Medical office or call center experience preferred.

Responsibilities

• Greet and assist patients in a friendly manner.
• Schedule and manage patient appointments accurately.
• Maintain organized patient records in EMR.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Detail-oriented

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Electronic Medical Records (EMR) systems

Job description

A caring physical therapy clinic in Puyallup is seeking a Patient Representative to manage patient flow, schedules, and records while ensuring a welcoming environment. The candidate should have excellent customer service skills and a high school diploma, ideally with experience in medical office settings. If you are detail-oriented and can multitask effectively, this full-time position offers a chance to make a significant impact on patient care.