Patient Care Coordinator — Front Desk & Patient Experience

Peak Physical Therapy; Silverdale (WA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Charity Day annually

Health Insurance

Paid Time Off

401K with company match

Job summary

NW Sports Physical Therapy, a brand partner of Upstream Rehabilitation, is seeking a Full Time Patient Care Coordinator to join our Silverdale clinic in Washington. This entry-level position supports daily clinic operations and patient intake to ensure a smooth patient experience.

The role involves greeting patients, scheduling referrals, verifying insurance, collecting payments, and keeping the front desk organized.

Qualifications

• High School Diploma or equivalent is required.
• Strong communication and customer service skills are essential.
• Ability to multitask and meet deadlines with minimal supervision.

Responsibilities

• Greet patients and visitors in a friendly, welcoming manner.
• Schedule referrals and patient visits; convert referrals into evaluations.
• Verify insurance coverage for patients.
• Collect patient payments and maintain accurate records.
• Maintain an organized front office workspace and support clinic operations.

Skills

Customer service

Multitasking

Time management

Communication skills

Education

High School Diploma or equivalent

Job description

NW Sports Physical Therapy, a brand partner of Upstream Rehabilitation, is seeking a Full Time Patient Care Coordinator to join our Silverdale clinic in Washington. This entry-level position supports daily clinic operations and patient intake to ensure a smooth patient experience.

The role involves greeting patients, scheduling referrals, verifying insurance, collecting payments, and keeping the front desk organized.