In-Branch Teller & Financial Wellness Coach

Talentify; Albany (OR); On-site; USD 25,000 - 32,000; Full time

Job summary

KeyBank in Albany, Oregon is seeking a Teller to provide high-quality, in-person client service and assist with account transactions and servicing needs. You will listen for banking needs, guide clients to bankers for deeper financial wellness discussions, and maintain accuracy and compliance in daily teller duties.

The role emphasizes a strong client experience, adherence to procedures, and opportunities to promote banking products while maintaining security and integrity.

Qualifications

• High School Diploma, GED, or equivalent business experience required.
• Experience in a client service role is required.
• Experienced in cash handling; general PC proficiency with Windows applications.

Responsibilities

• Deliver in-person client service and engage with customers at the branch.
• Perform teller functions accurately and efficiently in a branch setting.
• Identify and resolve client servicing issues and escalate when needed.
• Educate clients on banking products and channels to improve financial wellness.

Skills

Customer Service

Cash Handling

Sales Skills

Windows PC

Financial Wellness

Accuracy

Ethics & Integrity

Time Management

Team Collaboration

Education

High School Diploma or GED

Tools

Windows

Calculator

Job description

KeyBank in Albany, Oregon is seeking a Teller to provide high-quality, in-person client service and assist with account transactions and servicing needs. You will listen for banking needs, guide clients to bankers for deeper financial wellness discussions, and maintain accuracy and compliance in daily teller duties.

The role emphasizes a strong client experience, adherence to procedures, and opportunities to promote banking products while maintaining security and integrity.