Client-Focused Teller: Drive Financial Wellness

KeyBank; Albany (OR); On-site; USD 25,000 - 32,000; Full time

Job summary

KeyBank is seeking a friendly Teller in Albany, Oregon to deliver exceptional in‑person service, handle daily cash transactions, and support clients with account servicing needs. You will listen for financial wellness opportunities and smoothly transition clients to a Banker for deeper planning.

The role requires cash handling experience, client service skills, and basic PC proficiency. It involves branch-wide collaboration, adherence to policies, and occasional weekend shifts in a branch

Qualifications

• Experience in a client service role.
• Experience in cash handling.
• Proficiency with Windows-based PCs and calculators.
• Notary license preferred.

Responsibilities

• Provide excellent in-person client service at the branch.
• Balance cash drawer and follow balancing guidelines.
• Identify and resolve client servicing issues; escalate when needed.
• Educate clients on banking products and services.
• Refer clients to bankers for deeper financial wellness conversations.

Skills

Cash handling

Customer service

Sales skills

Time management

Regulatory awareness

Education

High School Diploma

Tools

Windows PC

Calculator

Job description

KeyBank is seeking a friendly Teller in Albany, Oregon to deliver exceptional in‑person service, handle daily cash transactions, and support clients with account servicing needs. You will listen for financial wellness opportunities and smoothly transition clients to a Banker for deeper planning.

The role requires cash handling experience, client service skills, and basic PC proficiency. It involves branch-wide collaboration, adherence to policies, and occasional weekend shifts in a branch