Teller & Financial Wellness Advisor

KeyBank; New York (NY); Hybrid; USD 25,000 - 32,000; Full time

Job summary

KeyBank in New York is seeking a friendly Teller to provide excellent in-person client service, welcome new and existing clients, and assist with account transactions. You will listen for financial needs and smoothly refer customers to a Banker when deeper guidance is required.

You will balance cash drawers, follow security procedures, stay updated on products, and participate in daily huddles. This role requires cash handling experience, a high school diploma, and a commitment to accuracy and

Qualifications

• Experience in a client service role
• Experience in cash handling
• Proficient with Windows-based PCs and calculator
• Notary license (preferred)

Responsibilities

• Provide in-person teller services and process account transactions.
• Identify and resolve client servicing issues and route to Banker as needed.
• Promote financial wellness opportunities to clients.
• Maintain accuracy of cash drawer and balance at end of shift.
• Uphold compliance, audit, and security procedures.

Skills

Client service

Cash handling

Sales orientation

Financial wellness awareness

Time management

Education

High School Diploma or GED

Tools

Windows-based PC

Calculator

Job description

KeyBank in New York is seeking a friendly Teller to provide excellent in-person client service, welcome new and existing clients, and assist with account transactions. You will listen for financial needs and smoothly refer customers to a Banker when deeper guidance is required.

You will balance cash drawers, follow security procedures, stay updated on products, and participate in daily huddles. This role requires cash handling experience, a high school diploma, and a commitment to accuracy and