In-Branch Teller & Customer Experience Champion

PNC; New Berlin (WI); Vor Ort; USD 32.000 - 45.000; Vollzeit

Benefits dieser Stelle

Medical/dental/vision coverage

401(k) with company match

Paid time off and holidays

wellness benefits

Zusammenfassung

PNC Financial Services Group, Inc. is seeking a Full-time Teller at the NewBerlin Branch in New Berlin, WI.

The role centers on delivering a tailored customer experience, educating customers on financial options, and guiding them through banking interactions to strengthen loyalty and share of wallet. The position emphasizes in-branch engagement, use of technology to assist customers, and adherence to branch procedures to ensure accurate daily operations.

Qualifikationen

• Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties.
• Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Aufgaben

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.

Kenntnisse

Accountability

Banking

Customer Service

Digital Awareness

Problem Solving

Identifying Opportunities

Ausbildung

No Degree

Jobbeschreibung

PNC Financial Services Group, Inc. is seeking a Full-time Teller at the NewBerlin Branch in New Berlin, WI.

The role centers on delivering a tailored customer experience, educating customers on financial options, and guiding them through banking interactions to strengthen loyalty and share of wallet. The position emphasizes in-branch engagement, use of technology to assist customers, and adherence to branch procedures to ensure accurate daily operations.