In-Branch Financial Advisor & Teller

Talentify; Cranston (RI); On-site; USD 24,000 - 34,000; Part time

Job summary

Citizens in Cranston, RI is seeking a customer associate to warmly greet guests in the lobby and assist them in using our mobile app or ATMs to complete simple transactions. You will provide a welcoming experience and help customers achieve their financial goals.

You will educate customers on Citizens products, respond to questions, and connect them with Bankers for the next steps, all while adhering to cash handling policies and local regulations.

Qualifications

• High School degree or GED is required.
• Strong listening and communication skills are essential.
• Comfortable with using digital technology to support transactions.
• Ability to identify customer needs and deliver solutions.

Responsibilities

• Greet customers in the lobby and assist with basic transactions.
• Demonstrate how to use the mobile app or ATMs to complete tasks.
• Educate customers about Citizens products and benefits.
• Refer customers to Bankers for next steps while ensuring compliance with policies.

Skills

Customer service

Communication

Digital literacy

Problem solving

Education

High school diploma

Job description

Citizens in Cranston, RI is seeking a customer associate to warmly greet guests in the lobby and assist them in using our mobile app or ATMs to complete simple transactions. You will provide a welcoming experience and help customers achieve their financial goals.

You will educate customers on Citizens products, respond to questions, and connect them with Bankers for the next steps, all while adhering to cash handling policies and local regulations.