Frontline Banking Customer Care Specialist

German American; Jasper (IN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

STD, LTD, Life insurance

17 days paid time off

11 paid holidays

Education assistance

Parental bonding leave

Wellness benefits

401(k) match

Stock purchase plan

Loan discounts

Discounts on goods/services

Free checking

Job summary

German American Bancorp is seeking a Customer Service Specialist in Jasper, Indiana. You will greet clients in-branch, help with their banking needs, and provide friendly, clear guidance on products and services.

This role offers a path into banking, insurance, and wealth management with a focus on excellent customer care. You will handle cash drawer duties, verify information, and support teammates while building lasting client relationships.

Qualifications

• Maintain confidentiality and listen closely to understand customer needs.
• Identify opportunities to better serve customers and strengthen relationships.

Responsibilities

• Greet clients face-to-face in the branch and assist with banking needs.
• Verify account information and perform loan and deposit transactions; guide customers to the right services.

Job description

German American Bancorp is seeking a Customer Service Specialist in Jasper, Indiana. You will greet clients in-branch, help with their banking needs, and provide friendly, clear guidance on products and services.

This role offers a path into banking, insurance, and wealth management with a focus on excellent customer care. You will handle cash drawer duties, verify information, and support teammates while building lasting client relationships.