In-Branch Banking Advisor: Customer & Sales

WesBanco; Franklin (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

WesBanco's Franklin Banking Center in Ohio seeks a Customer Service Advisor to deliver outstanding service, open deposit accounts, and promote bank products. The role involves proactive outreach, relationship building, and referrals to partners within a 100% in-office setting.

Candidates should have strong cash handling, sales experience and a commitment to security and compliance. This position supports daily banking operations and customer onboarding in the local market.

Qualifications

• HS diploma or GED required.
• Minimum 1 year banking experience preferred.
• Minimum 3 years of cash handling, sales and customer service experience required.

Responsibilities

• Open new deposit accounts and operate a cash drawer with proper balancing.
• Provide outstanding customer service and identify product referrals to partners.
• Promote bank products and refer customers to internal/external partners.
• Meet production and referral goals through relationship development and calls.
• Ensure compliance with security, policies and procedures.

Skills

Excellent customer service

Operational and security proficiency

Identify referral opportunities

Relationship building

Promotion of bank products and service

Business development inside and out

Education

High School Diploma or GED

Job description

WesBanco's Franklin Banking Center in Ohio seeks a Customer Service Advisor to deliver outstanding service, open deposit accounts, and promote bank products. The role involves proactive outreach, relationship building, and referrals to partners within a 100% in-office setting.

Candidates should have strong cash handling, sales experience and a commitment to security and compliance. This position supports daily banking operations and customer onboarding in the local market.