Impound Coordinator & Vehicle Release Specialist

Guardian Fleet Services; Pompano Beach (FL); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

PTO & Holidays

Life Insurance

Pet Insurance

401(k)

Disability Insurance

Hospital Indemnity

Cancer Plan

Employee Assistance Program

Employee Referral Bonus

Job summary

Guardian Fleet Services' Emerald Towing division is hiring an Impound Clerk in Boca Raton, FL to monitor, track, and complete paperwork for the release of impounded vehicles. You will assist and follow up with the paperwork and perform related administrative tasks as needed.

Daily duties include maintaining a master list of impounded vehicles, verifying VINs, contacting impound locations for release terms, preparing and sending documents to agents, recording updates in the account system,

Qualifications

• Ability to operate a forklift.
• Reliable, strong customer service and professional demeanor.
• Ability to answer multiple phone calls in a busy setting.
• Ability to communicate, read and write in English.
• Works well under pressure.
• Acceptable background check and drug screening.

Responsibilities

• Track all impounded vehicles daily by maintaining a master list.
• Verify VIN numbers.
• Contact impound locations for details regarding the impounded vehicle, including terms for release.
• Prepare, scan and send all documentation required to the appropriate agent for release and retrieval.
• Obtain impound updates and note details in the account management system.
• Answer phones, filing, and other clerical duties.
• Other duties as assigned.

Skills

Forklift operation

Customer service

Phone handling

English literacy

Working under pressure

Background check

Job description

Guardian Fleet Services' Emerald Towing division is hiring an Impound Clerk in Boca Raton, FL to monitor, track, and complete paperwork for the release of impounded vehicles. You will assist and follow up with the paperwork and perform related administrative tasks as needed.

Daily duties include maintaining a master list of impounded vehicles, verifying VINs, contacting impound locations for release terms, preparing and sending documents to agents, recording updates in the account system,