Impound Clerk - Boca Raton, FL

Guardian Fleet Services; Pompano Beach (FL); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

PTO & Holidays

Life Insurance

Pet Insurance

401(k)

Disability Insurance

Hospital Indemnity

Cancer Plan

Employee Assistance Program

Employee Referral Bonus

Job summary

Guardian Fleet Services' Emerald Towing division is hiring an Impound Clerk in Boca Raton, FL to monitor, track, and complete paperwork for the release of impounded vehicles. You will assist and follow up with the paperwork and perform related administrative tasks as needed.

Daily duties include maintaining a master list of impounded vehicles, verifying VINs, contacting impound locations for release terms, preparing and sending documents to agents, recording updates in the account system,

Qualifications

• Ability to operate a forklift.
• Reliable, strong customer service and professional demeanor.
• Ability to answer multiple phone calls in a busy setting.
• Ability to communicate, read and write in English.
• Works well under pressure.
• Acceptable background check and drug screening.

Responsibilities

• Track all impounded vehicles daily by maintaining a master list.
• Verify VIN numbers.
• Contact impound locations for details regarding the impounded vehicle, including terms for release.
• Prepare, scan and send all documentation required to the appropriate agent for release and retrieval.
• Obtain impound updates and note details in the account management system.
• Answer phones, filing, and other clerical duties.
• Other duties as assigned.

Skills

Forklift operation

Customer service

Phone handling

English literacy

Working under pressure

Background check

Job description

Position:Impound Clerk - Boca Raton, FL

Location: Emerald Towing

Job Id:1725-Emerald

# of Openings:1

Impound Clerk - Boca Raton, FL

Emerald Towing, a division of Guardian Fleet Services

Guardian Fleet Services is looking for aImpound Clerk to monitor, track, and complete paperwork for the release of impounded vehicles, assists and follows up with the paperwork and administrative tasks as needed.

• Track all impounded vehicles daily by maintaining a master list.
• Verify VIN numbers.
• Contact impound locations for details regarding the impounded vehicle, including details and terms for the vehicle's release.
• Prepare, scan and send all documentation required to the appropriate agent for the release and retrieval of impounded vehicles.
• Obtain impound updates and note details in the account management system.
• Answer phones, filing, and other clerical duties.
• Other duties as assigned.

Qualifications:

• ABILITY TO OPERATE A FORKLIFT
• Reliable, strong customer service and professional demeanor
• Ability to answer multiple phone calls in a busy setting.
• Ability to communicate, read and write in English.
• Works well under pressure.
• Acceptable background check and drug screening.

Physical Requirements:

• The job requires sitting, lifting, crawling, pulling, constant use of hands, significant bending and reaching.
• Ability to lift and pull at least 15 lbs.
• Ability to detect and respond to visual and audible warning signals, alarms, traffic conditions, and other safety-related cues while performing job duties, with or without reasonable accommodation
• Regularly exposed to moving mechanical parts, working outdoors in the environment can be exposed to the weather.

Benefits Offered:

• Paid Time Off & Paid Holidays
• $15k Employer paid Life Insurance and AD&D
• Pet Insurance (NEW!)
• 401(k) plan
• Short Term & Long-Term Disability
• Hospital Indemnity
• Cancer Plan
• Employee Assistance Program
• Employee Referral Bonus

We are an Equal Opportunity Employer and are committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local laws. We believe that diversity strengthens our organization and are dedicated to providing a workplace free of discrimination, harassment, and retaliation. Employment decisions are based on qualifications, merits, and business needs.