Impound Documentation & Release Specialist

Guardian Fleet Services; Pompano Beach (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Guardian Fleet Services is seeking an Impound Clerk to monitor, track, and complete paperwork for the release of impounded vehicles, and to assist with related administrative tasks.

You will maintain a master list of impounded vehicles, verify VINs, coordinate with impound locations, prepare and transmit documents to agents, record updates in the account management system, and handle phones and general clerical duties.

Qualifications

• Reliable, strong customer service and professional demeanor.
• Ability to answer multiple phone calls in a busy setting.
• Ability to communicate, read and write in English.
• Works well under pressure.
• Acceptable background check and drug screening.

Responsibilities

• Track all impounded vehicles daily by maintaining a master list.
• Verify VIN numbers.
• Contact impound locations for details regarding the impounded vehicle, including terms for release.
• Prepare, scan and send all documentation required to the appropriate agent for release and retrieval.
• Obtain impound updates and note details in the account management system.
• Answer phones, filing, and other clerical duties.
• Other duties as assigned.

Skills

Customer service

Phone handling

English communication

Under pressure

Background checks

Job description

Guardian Fleet Services is seeking an Impound Clerk to monitor, track, and complete paperwork for the release of impounded vehicles, and to assist with related administrative tasks.

You will maintain a master list of impounded vehicles, verify VINs, coordinate with impound locations, prepare and transmit documents to agents, record updates in the account management system, and handle phones and general clerical duties.