Import VW Assistant Manager

Jeff D'Ambrosio Volkswagen; Downingtown (Chester County); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary + commission

Ongoing training and careerdevelopment

Medical and dental benefits

401(k) retirement plan

Paid vacation and time off

Supportive, team-oriented culture

Clear advancement paths for topperform

Team-oriented culture

Job summary

Jeff D'Ambrosio Volkswagen in Downingtown, PA is hiring a Service Advisor to be the primary contact for customers needing service or repairs.

This role offers a competitive base salary plus performance-based commission, ongoing training, medical and dental benefits, a 401(k), paid vacation, and a team-focused culture with clear advancement opportunities.

If you are organized, customer-focused, and ready to grow your career while increasing income, apply today and join our winning service team.

Qualifications

• High school diploma or equivalent is required.
• 1-5 years of automotive service experience (preferred).
• Excellent communication, organization, and problem-solving skills.
• A drive to learn, improve, and exceed expectations.

Responsibilities

• Serve as the primary point of contact for customers requiring service or repairs.
• Listen carefully to customer concerns and recommend honest, value-driven solutions.
• Clearly explain repair needs and keep customers informed throughout the process.
• Manage appointments and workflow efficiently to maximize productivity.
• Stay up to date on products, services, and training initiatives.
• Follow up with customers to build long-term relationships and repeat business.
• Maintain high Customer Satisfaction Index (CSI) scores by resolving concerns promptly and professionally

Skills

Communication

Organization

Problem solving

Education

High school diploma or equivalent

Job description

Service AdvisorBuild Your Career. Earn What You’re Worth. Grow With Us.

We’re growing—and we’re looking for a driven, high-performing Service Advisor who thrives in a fast-paced environment and takes pride in delivering exceptional customer experiences.

If you’re organized, proactive, and ready to take ownership of your success, this is your opportunity to grow both your career and your income.

This role is ideal for someone who follows through, communicates with confidence, and wants to contribute to a winning, customer-focused team.

What We Offer

• Competitive base salary + performance-based commission
• Ongoing training and career development—we invest in your growth
• Medical and dental benefits
• 401(k) retirement plan
• Paid vacation and time off
• A supportive, team-oriented culture
• Clear advancement paths for top performers

What You’ll Do

• Serve as the primary point of contact for customers requiring service or repairs
• Listen carefully to customer concerns and recommend honest, value-driven solutions
• Clearly explain repair needs and keep customers informed throughout the process
• Manage appointments and workflow efficiently to maximize productivity
• Stay up to date on products, services, and training initiatives
• Follow up with customers to build long‑term relationships and repeat business
• Maintain high Customer Satisfaction Index (CSI) scores by resolving concerns promptly and professionally

What You Bring

• Strong work ethic and a customer-first mindset
• High school diploma or equivalent (required)
• 1-5 years of automotive service experience (preferred)
• Excellent communication, organization, and problem‑solving skills
• A drive to learn, improve, and exceed expectations

Ready to Take the Next Step?
If you’re motivated to succeed, enjoy working with people, and want to be rewarded for your performance, we want to hear from you. Apply today and grow with us.