Import Support Specialist: Compliance & Client Care

Rogers-; Houston (TX); In loco; USD 38.000 - 46.000; Tempo pieno

Descrizione del lavoro

Rogers- is seeking an Import Support to assist in preparing documentation, entering data, and coordinating with clients, carriers, and agencies to ensure compliant and timely import operations from Houston, Texas. This role offers exposure to customs regulations and collaboration with experienced brokers.

Ideal candidates will have strong attention to detail, experience in data entry or customer service, and proficiency with MS Office.

Competenze

• High school diploma or equivalent required; bachelor's degree in a related field is a plus.
• Experience in customer service or data entry preferred.
• Strong attention to detail and excellent organizational skills.
• Effective communication and interpersonal abilities.
• Proficiency in MS Office (Word, Excel, Outlook).

Mansioni

• Review import documents for accuracy and compliance with customs regulations.
• Enter import data into clearance software and maintain records.
• Liaise with clients, carriers, and agencies to facilitate the import process.
• Provide excellent client service by answering inquiries and updating shipment status.
• Conduct basic compliance research on customs regulations and tariffs.
• Collaborate with customs brokers and team members to support smooth operations.
• Identify and resolve issues related to import documentation and clearances.
• Participate in training programs to expand knowledge of brokerage practices.
• Develop and maintain SOPs to ensure consistency and compliance.

Conoscenze

Customer service

Data entry

Attention to detail

Communication

MS Office

Formazione

High school diploma or equivalent

Bachelor's degree (related field)

Strumenti

MS Office Suite

Descrizione del lavoro

Rogers- is seeking an Import Support to assist in preparing documentation, entering data, and coordinating with clients, carriers, and agencies to ensure compliant and timely import operations from Houston, Texas. This role offers exposure to customs regulations and collaboration with experienced brokers.

Ideal candidates will have strong attention to detail, experience in data entry or customer service, and proficiency with MS Office.