Import/Supply Chain Coordinator

Craft Wholesalers Inc.; Madison Township (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

Craft Wholesalers Inc. in Groveport, OH seeks an Assistant Import/Supply Chain Coordinator to manage end-to-end logistics and vendor relationships with Asia.

This role focuses on scheduling production, coordinating container shipments, and handling customs documentation to ensure smooth supply chain operations. You will work with overseas factories on production timelines and shipment readiness, coordinate with freight forwarders and brokers, and process international payments, all while

Qualifications

• Strong organizational skills and ability to manage multiple shipments and deadlines.
• Excellent written and verbal communication across time zones and cultures.
• Proficiency with Excel/Office; familiarity with ERP or TMS is a plus.

Responsibilities

• Coordinate scheduling, booking, and tracking of shipping containers from factories to U.S. ports and final destinations.
• Serve as the primary point of contact with overseas factories regarding production timelines and order status.
• Manage import documentation including bills of lading, invoices, packing lists, and customs paperwork.
• Coordinate with freight forwarders, customs brokers, and trucking companies for timely pickup and delivery.
• Track POs against factory invoices and schedule international payments in coordination with finance.

Skills

Organizational skills

Written and verbal communication

Time management

Cross-cultural coordination

Attention to detail

ERP navigation

Tools

Microsoft Excel/Office

ERP

TMS

Job description

Description

Assistant Import/Supply Chain Coordinator

We are seeking a detail-oriented Import/Supply Chain Coordinator to help manage the end-to-end logistics and vendor relationship process between our Groveport, Ohio operations and our manufacturing partners in Asia. This role is central to keeping our supply chain moving — from scheduling production and coordinating shipping container logistics, to managing customs documentation and processing payments to overseas factories. The ideal candidate is organized, communicates well across time zones and cultures, and is comfortable juggling logistics, documentation, and finance-adjacent tasks in a single role.

Key Responsibilities

• Coordinate scheduling, booking, and tracking of shipping containers from factories to U.S. ports and final destinations
• Serve as the primary point of contact with overseas factories regarding production timelines, shipment readiness, and order status
• Manage import documentation, including bills of lading, commercial invoices, packing lists, and customs entry paperwork
• Coordinate with freight forwarders, customs brokers, and trucking companies to ensure timely container pickup and delivery
• Track and reconcile purchase orders against factory invoices; process and schedule international payments (wire transfers, letters of credit, etc.) in coordination with finance
• Monitor container arrival schedules and proactively flag delays, discrepancies, or customs holds
• Maintain accurate shipment and inventory records in company systems (ERP/TMS)
• Communicate regularly with internal stakeholders (purchasing, warehouse, finance) on shipment status and potential supply chain risks
• Support cost analysis and negotiate freight/logistics rates where applicable

Requirements

• 2+ years of experience in import/export coordination, international logistics, or supply chain operations
• Experience working directly with overseas manufacturers, ideally in China, is strongly preferred
• Familiarity with international shipping terms (Incoterms), customs procedures, and import compliance
• Experience handling international payments or working closely with finance/accounting on vendor payments
• Strong organizational skills with the ability to manage multiple shipments and deadlines simultaneously
• Proficiency in Microsoft Excel/Office; experience with ERP or transportation management systems (TMS) a plus
• Excellent written and verbal communication skills; experience communicating with overseas partners across time zone differences
• Understanding of harmonized trade codes is required