Overview
The Import Coordinator is responsible for managing and coordinating international import shipments via ocean and air freight from origin to final delivery. This role ensures compliance with U.S. Customs regulations, timely movement of cargo, accurate documentation, and exceptional customer service. The ideal candidate is detail-oriented, organized, and experienced in end-to-end import operations within a freight forwarding environment.
- Office-based role in Atlanta, GA
- Competitive salary up to $65,000
- Benefits package (health insurance, PTO, paid holidays, retirement options)
- Opportunity to grow within a dynamic and global logistics organization
Key Responsibilities
- Coordinate and manage international import shipments for both ocean and air freight
- Track shipments from origin through final delivery and proactively communicate status updates to customers
- Prepare, review, and process import documentation including bills of lading, commercial invoices, packing lists, ISF filings, and arrival notices
- Ensure compliance with U.S. Customs, CBP regulations, TSA, FDA, USDA, and other applicable government agencies
- Work closely with overseas agents, airlines, steamship lines, trucking companies, customs brokers, and warehouses
- Monitor shipment milestones, identify potential delays, and implement corrective actions
- Verify freight rates, issue billing instructions, and ensure accurate invoicing and cost control
- Resolve shipment discrepancies, claims, and customer issues in a timely and professional manner
- Maintain accurate records within the freight forwarding system and ensure data integrity
- Support internal teams and management with reporting and operational tasks as needed
Required Qualifications
- 2–5 years of experience in import operations within a freight forwarding or logistics company
- Hands-on experience handling both ocean and air import shipments
- Strong knowledge of international shipping documents and import compliance requirements
- Familiarity with U.S. Customs procedures and Incoterms
- Proficiency with freight forwarding software and Microsoft Office (Excel, Outlook, Word)