Import Logistics Specialist

Malouf; Kentucky; On-site; USD 55,000 - 85,000; Full time

Job summary

Malouf is seeking an Import Logistics Specialist to lead end-to-end ocean import shipments in our Kentucky operations. You will coordinate with vendors, forwarders, customs brokers, and internal warehouse teams to ensure on-time delivery while actively mitigating logistics costs.

The role requires meticulous tracking in our ERP system, thorough review of booking confirmations, bills of lading, and packing lists, and proactive collaboration with customs brokers.

Qualifications

• Bachelor's degree or above in Supply Chain Management, Logistics, International Trade, or related field.
• Strong attention to detail with ability to manage multiple shipments in parallel.
• Excellent communication with vendors, brokers, and internal teams.

Responsibilities

• End-to-end tracking of ocean import containers from booking to drayage delivery.
• Update container status and milestones in ERP and tracking platforms.
• Review import documents: B/Ls, invoices, packing lists; resolve discrepancies.
• Coordinate customs clearance with brokers to ensure timely release.
• Arrange container pickups, deliveries, and empty-container returns; manage detention costs.
• Identify delays or risks; investigate causes and coordinate resolution with stakeholders.
• Verify logistics charges and compare rates across lanes to control costs.
• Maintain daily communications with forwarders, carriers, brokers, and warehouse teams.

Skills

Attention to Detail

Problem Solving

Communication

Education

Bachelor's degree or above in SCM or related

Tools

Excel

ERP Systems (SAP)

Job description

Position Summary

The Import Logistics Specialist is responsible for the end-to-end execution and tracking of ocean import shipments. Operating within our ERP system and tracking platforms, this role ensures seamless container movement from booking and customs clearance through final drayage delivery. This is a detail-driven, high-coordination position that acts as the operational bridge between vendors, forwarders, customs brokers, and internal warehouse teams — guaranteeing on-time delivery while aggressively mitigating unnecessary logistics costs.

Key Responsibilities

• End-to-End Tracking: Manage the full execution and tracking of ocean import containers — from booking, documentation, and customs clearance through drayage delivery and empty-container return.
• System Maintenance: Update container status and key milestones in the company's ERP system and tracking platforms in a timely manner to ensure accurate, real-time visibility.
• Document Review: Review booking confirmations, bills of lading, commercial invoices, packing lists, and other import documents; identify and resolve discrepancies early to avoid delays and additional costs.
• Customs Coordination: Work with customs brokers to provide required documentation and ensure timely customs release.
• Delivery & Container Return: Coordinate container pickup, delivery appointments, unloading, and empty-container return with drayage providers and the warehouse; monitor free time to minimize demurrage, detention, storage, and other accessorial charges.
• Exception Management: Proactively identify delays, exceptions, and risks; investigate root causes, coordinate with relevant parties to resolve issues promptly, and keep stakeholders updated.
• Cost Control: Verify the accuracy of logistics charges; compare rates across shipping lanes, carriers, forwarders, and drayage providers to control unnecessary logistics spend.
• Vendor Management: Manage day-to-day communication with forwarders, ocean carriers, booking agents, customs brokers, and drayage providers; monitor their responsiveness and service performance, and recommend process improvements.

Required Qualifications

• Education: Bachelor's degree or above; Supply Chain Management, Logistics Management, International Trade, or a related field preferred.
• Computer Skills: Proficiency in Excel and other Microsoft Office applications; experience with SAP or other ERP systems is a plus.
• Attention to Detail: Able to manage multiple shipments in parallel without letting details or critical deadlines slip.
• Problem Solving: Stays composed when new issues arise and proactively drives them to resolution.
• Communication: Clear, timely communication that keeps vendors, customs brokers, the warehouse, and internal teams aligned.

We are an EOE/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected by law.