Import Logistics Specialist

Malouf Careers; Logan (UT); On-site; USD 55,000 - 75,000; Full time

Job summary

Malouf Careers in Logan, Utah, is seeking an Import Logistics Specialist to manage end-to-end ocean import shipments. You will coordinate booking, documentation, customs clearance, drayage, and container returns to ensure on-time delivery and cost efficiency.

This role requires detail orientation, strong communication with forwards, carriers, and warehouse teams, and the ability to monitor milestones in ERP systems. A Bachelor’s degree and Excel proficiency are preferred.

Qualifications

• Bachelor's degree or above; supply chain, logistics, or related field preferred.
• Proficiency in Excel and Microsoft Office; experience with SAP or ERP systems is a plus.
• Attention to detail to manage multiple shipments simultaneously without missing deadlines.
• Strong problem-solving skills and ability to drive issues to resolution.
• Clear, timely communication with vendors, customs brokers, warehouse teams, and internal stakeholders.

Responsibilities

• End-to-End Tracking: Manage ocean import containers from booking through drayage delivery and returns.
• System Maintenance: Update container status and milestones in ERP and tracking platforms for real-time visibility.
• Document Review: Verify bookings, bills of lading, invoices, and packing lists, resolving discrepancies early.
• Customs Coordination: Work with brokers to provide required documentation for timely release.
• Delivery & Container Return: Coordinate pickup, delivery, unloading, and empty container returns; monitor free time to minimize charges.
• Exception Management: Identify delays, investigate root causes, coordinate resolutions, and update stakeholders.
• Cost Control: Verify charges and compare rates to curb unnecessary logistics spend.
• Vendor Management: Communicate with forwarders, carriers, brokers, and drayage providers; drive process improvements.

Skills

Attention to Detail

Problem Solving

Communication

Excel

Education

Bachelor's degree or above in related field

Tools

Excel

ERP/ SAP or similar

Job description

The Import Logistics Specialist is responsible for the end-to-end execution and tracking of ocean import shipments. Operating within our ERP system and tracking platforms, this role ensures seamless container movement from booking and customs clearance through final drayage delivery. This is a detail-driven, high-coordination position that acts as the operational bridge between vendors, forwarders, customs brokers, and internal warehouse teams — guaranteeing on-time delivery while aggressively mitigating unnecessary logistics costs.

Key Responsibilities

• End-to-End Tracking:Manage the full execution and tracking of ocean import containers — from booking, documentation, and customs clearance through drayage delivery and empty-container return
• System Maintenance:Update container status and key milestones in the company's ERP system and tracking platforms in a timely manner to ensure accurate, real-time visibility
• Document Review:Review booking confirmations, bills of lading, commercial invoices, packing lists, and other import documents; identify and resolve discrepancies early to avoid delays and additional costs
• Customs Coordination:Work with customs brokers to provide required documentation and ensure timely customs release
• Delivery & Container Return:Coordinate container pickup, delivery appointments, unloading, and empty-container return with drayage providers and the warehouse; monitor free time to minimize demurrage, detention, storage, and other accessorial charges
• Exception Management:Proactively identify delays, exceptions, and risks; investigate root causes, coordinate with relevant parties to resolve issues promptly, and keep stakeholders updated
• Cost Control:Verify the accuracy of logistics charges; compare rates across shipping lanes, carriers, forwarders, and drayage providers to control unnecessary logistics spend
• Vendor Management:Manage day-to-day communication with forwarders, ocean carriers, booking agents, customs brokers, and drayage providers; monitor their responsiveness and service performance, and recommend process improvements

Required Qualifications

• Education:Bachelor's degree or above; Supply Chain Management, Logistics Management, International Trade, or a related field preferred
• Computer Skills:Proficiency in Excel and other Microsoft Office applications; experience with SAP or other ERP systems is a plus
• Attention to Detail:Able to manage multiple shipments in parallel without letting details or critical deadlines slip
• Problem Solving:Stays composed when new issues arise and proactively drives them to resolution
• Communication:Clear, timely communication that keeps vendors, customs brokers, the warehouse, and internal teams aligned