Import/Export Cargo Specialist — Flexible Schedule

Inland Group of Companies; Charlotte (NC); In loco; USD 37.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Insurance - health, dental and life

401(k) retirement plan with company  匹

Employee Assistance Program

Employee discounts

Competitive wages

Flexible schedule

Advancement opportunities

On the job training

DailyPay

Descrizione del lavoro

Quantem Aviation Services is seeking a Customer Service Agent for Import/Export in a fast-paced aviation logistics environment in the United States. You will prepare and verify shipping documents, coordinate with customs authorities, and track cargo from origin to destination to ensure compliance and timely delivery.

The role requires strong attention to detail, excellent communication, and the ability to manage multiple shipments while maintaining high quality service for internal and external

Competenze

• Ability to speak English.
• Ability to accurately review and manage complex paperwork with high levels of precision.
• Proficiency in using computer systems to input and manage shipment data.
• Excellent verbal and written communication to interact effectively with internal and external stakeholders.
• Ability to identify and resolve issues related to customs clearance, shipping logistics, and documentation.

Mansioni

• Prepare and review all import/export documentation such as bills of lading, commercial invoices, packing lists, customs declarations, and certificates of origin to ensure accuracy and compliance with regulations.
• Coordinate with suppliers and customers to gather necessary documentation for shipments.
• Submitting customs entries electronically and managing customs clearance processes.
• Monitor the movement of cargo throughout the shipping process, including tracking shipments from origin to destination using shipping line and customs systems.
• Communicate with freight forwarders, shipping lines, and customs brokers to resolve any issues related to cargo delays or discrepancies.
• Arrange transportation for cargo, including booking shipping space, coordinating pick-up and delivery arrangements with carriers, and managing inland freight.
• Calculate and manage shipping costs, including duties, taxes, and freight charges.
• Respond to inquiries from customers and suppliers regarding shipment status, documentation requirements, and customs clearance procedures.
• Resolve customer issues related to import/export processes in a timely manner.
• Stay updated on current import/export regulations and trade laws to ensure compliance with all relevant standards.
• Import/export clerks perform many tasks as part of their duties, including order reception, packing, routing, invoicing, and shipment monitoring.
• Make sure goods clear customs and reach destination; calculate duties and taxes owed on shipments.
• Pay any shipping duties and taxes; classify goods by tariff coding system.
• Prepare import/export documentation to comply with customs laws.

Conoscenze

English

Paperwork precision

Microsoft Office

Effective communication

Problem resolution

Multitasking

Under pressure

Formazione

GED

IATA lithium battery protocol course

Strumenti

Microsoft Office

Descrizione del lavoro

Quantem Aviation Services is seeking a Customer Service Agent for Import/Export in a fast-paced aviation logistics environment in the United States. You will prepare and verify shipping documents, coordinate with customs authorities, and track cargo from origin to destination to ensure compliance and timely delivery.

The role requires strong attention to detail, excellent communication, and the ability to manage multiple shipments while maintaining high quality service for internal and external