Import/Export Agent

AppleOne Employment Services; El Monte (CA); On-site; USD 34,000 - 39,000; Full time

Job summary

AppleOne Employment Services is recruiting for an experienced Import/Export Agent in the United States. This role focuses on air import and air export operations, coordinating shipments from file opening to completion within a fast-paced freight forwarding environment.

You will work with customers, carriers, brokers, and overseas offices to ensure on-time movement, providing timely updates and detailed status reports while ensuring accuracy in related documentation and billing.

Qualifications

• Experience in air import/export operations in a freight forwarder setting.
• Strong communication and attention to detail in a fast-paced environment.
• Ability to manage shipments end-to-end from file opening to completion.

Responsibilities

• Manage daily air import and air export operations from file opening through shipment completion.
• Receive pre-alerts, coordinate with customs brokers, release shipments, and schedule trucking to customers.
• Monitor air and domestic shipments through carriers, terminals, warehouses, and trucking providers.
• Provide ETA and ETD updates, shipment status reports, and proactive customer communication.
• Coordinate customs-related filings, including AES, and work closely with customs brokers and overseas partners.
• Review billing, vendor invoices, shipment data, and operational documentation for accuracy.

Skills

Air import

Air export

Customer communication

Logistics coordination

Shipment tracking

Job description

Job Summary

We are seeking an experienced Import/Export Agent for this exciting direct hire opportunity! This role is ideal for a logistics professional with strong air import and air export operations experience who enjoys managing shipments from start to finish in a fast-paced freight forwarding environment.

The Import/Export Agent will coordinate daily air freight activity, communicate with customers, carriers, customs brokers, agents, warehouses, terminals, and overseas offices, and help ensure shipments move accurately and on schedule. This opportunity offers a collaborative logistics setting where strong communication, attention to detail, and proactive follow-up are valued. Candidates who thrive in a team-oriented environment with supportive leadership and clear operational processes will be well positioned for success.

Key Responsibilities

• Manage daily air import and air export operations from file opening through shipment completion.
• Receive pre-alerts, coordinate with customs brokers, release shipments, and schedule trucking to customers.
• Monitor air and domestic shipments through carriers, terminals, warehouses, and trucking providers.
• Provide ETA and ETD updates, shipment status reports, and proactive customer communication.
• Coordinate customs-related filings, including AES, and work closely with customs brokers and overseas partners.
• Review billing, vendor invoices, shipment data, and operational documentation for accuracy.

Compensation and Benefits

• Direct hire opportunity.
• Pay range: $25.00 to $28.00 per hour.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.