Import Coordinator - Customs Entry Writer

LESCHACO - Lexzau Scharbau GmbH & Co. KG; New Jersey; On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical

Vision

401(k) with company match

Life Insurance

Short-Term Disability

Long-Term Disability

Paid Holidays, PTO & Sick Leave

Tuition Reimbursement

Employee Referral Program

Employee Discounts

Job summary

Leschaco - Lexzau Scharbau GmbH & Co. KG in Jersey City, NJ, is seeking an Import Customer Service Representative – Customs Entry Writer to prepare, review, and submit U.S. import entries, ensuring compliance with CBP and agency requirements.

The role requires 2–4 years in import clearance or freight forwarding, strong attention to detail, and excellent communication. You will coordinate with customers and carriers to ensure accurate documentation and timely delivery.

Qualifications

• 2–4 years in import customs clearance or related logistics
• Working knowledge of U.S. customs regulations and entry procedures
• Strong accuracy and compliance in documentation

Responsibilities

• Prepare, review, and submit CBP import entries.
• Ensure compliance with FDA, USDA, FWS and other agencies.
• Review invoices and shipping docs for accuracy.
• Manage import documentation for assigned customer accounts.
• File ISF and maintain regulatory compliance.
• Coordinate with customers, carriers, and customs officials to clear cargo.
• Resolve holds, examinations, and documentation discrepancies.
• Prepare delivery orders and coordinate pickup/delivery.
• Provide shipment status updates to stakeholders.
• Research shipment records and verify documents.
• Obtain freight quotes and coordinate ocean/air/truck transport.
• Prepare customer quotations and pricing requests.
• Manage import files from start to billing.
• Maintain high service levels and compliance.

Skills

Import clearance

Customs regulations

Attention to detail

Communication skills

Multitasking

Team player

Customer service

Problem solving

Tools

Microsoft Office

Job description

Leading Freight Forwarder / NVOCC/ Customs House Broker/ Tank Container Operator, with locations in 24 countries and over 3300 employees strong, is seeking a highly motivated and organized individual to fill the position of Import Customer Service Representative – Customs Entry Writer in our Jersey City, NJ office.

If you are passionate about international trade, customs compliance, and delivering exceptional customer service, this is an excellent opportunity to build your career with a global organization that values teamwork, professionalism, and continuous development

Your Responsibilities

• Prepare, review, and submit customs entries for import shipments through U.S. Customs and Border Protection (CBP).
• Ensure compliance with customs regulations and government agency requirements, including FDA, USDA, Fish & Wildlife Service (FWS), and other regulatory agencies.
• Review commercial invoices, shipping documents, and supporting paperwork for accuracy and completeness.
• Process and manage import documentation for an assigned portfolio of customer accounts.
• File Importer Security Filings (ISF) and maintain compliance with all regulatory requirements.
• Coordinate with customers, carriers, customs officials, truckers, freight forwarders, and overseas agents to facilitate smooth cargo clearance and delivery.
• Resolve customs holds, examinations, documentation discrepancies, FDA reviews, and other clearance-related issues.
• Prepare delivery orders and coordinate cargo pickup and delivery activities.
• Communicate shipment status updates to internal and external stakeholders in a timely and professional manner.
• Research and verify shipment records, including HBLs, commercial invoices, and related documentation.
• Obtain freight quotations and coordinate transportation with ocean carriers, airlines, and trucking providers.
• Prepare customer quotations and support pricing requests.
• Manage import files from initiation through final delivery and billing completion.
• Maintain exceptional customer service standards while ensuring legal and regulatory compliance.
• Support continuous process improvements and operational efficiency initiatives.

Your Profile

• 2 to 4 years of experience in import customs clearance, customs brokerage, freight forwarding, or related logistics operations.
• Working knowledge of U.S. Customs regulations and import entry procedures.
• Strong attention to detail and commitment to accuracy in documentation and compliance.
• Ability to prioritize multiple tasks and work effectively in a fast-paced environment.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office applications, including Outlook, Excel, and Word.
• Strong problem-solving skills and the ability to work independently while contributing to a team environment

What We're looking for

The ideal candidate is a proactive logistics professional who thrives in a customer-focused environment, demonstrates strong attention to detail, and is committed to delivering high-quality service while ensuring compliance with international trade regulations.

Why Join Us?

• Opportunity to work with a globally recognized logistics organization.
• Exposure to international trade, customs compliance, and global supply chain operations.
• Collaborative and supportive team environment.
• Career growth and professional development opportunities.

We offer

• Medical
• Vision
• Flexible Spending Account (Medical and Dependent Care)
• 401(k) with company match
• Company paid Life Insurance, Short-Term Disability and Long-Term Disability
• Paid Holidays plus PTO and Sick Leave
• Voluntary Time Off
• Employee Assistance Program
• Tuition Reimbursement
• Employee Referral Program
• Employee Discounts

Salary range: $55,000 to $65,000

Background check required.

Only those considered for the position will be contacted. Thank you for your interest.