Import Specialist - Entry Writer

Horizon Air Freight; Inwood (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance eligibility after 30 days

401k with company match

Life and disability insurance options

Job summary

A leading freight and logistics company based in Inwood, NY is seeking an Entry Writer as an Import Specialist. This role involves preparing and submitting Customs clearance documents, coordinating shipments, and ensuring compliance with regulations. Ideal candidates will have at least one year of experience with freight forwarders and a strong background in customs operations. The position offers opportunities for professional growth within a collaborative team environment, emphasizing precision and customer success.

Qualifications

• 1+ years experience with freight forwarders focusing on Customs.
• Familiarity with current tariffs and classifications.
• Proven ability to work under pressure.

Responsibilities

• Prepare and submit import documents to CBP.
• Apply knowledge of Tariff Schedule and customs regulations.
• Coordinate last-mile delivery logistics.
• Manage customer service for inbound international shipments.

Skills

Customs clearance experience

Tariff classification knowledge

Microsoft Office proficiency

Multitasking ability

Effective communication

Customer service orientation

Education

High School graduate

College degree in logistics/business

Job description

Import Specialist – Entry Writer

Location: This role is based in the Inwood NY HQ

Overview

This position supports import operations by specializing in U.S. Customs clearance procedures and documentation. The Import Specialist coordinates global shipments, prepares and submits required entries, and ensures compliance with U.S. Customs and Border Protection (CBP) regulations. This role reports exceptions and requests guidance from the Manager as needed in daily operations.

Key Responsibilities

• Customs Entry Writing: Serve as an experienced Customs Entry Writer, preparing and submitting all necessary import documents and declarations to CBP.
• Tariff Classification: Apply current knowledge of the Tariff Schedule and customs regulations to accurately classify goods.
• Logistics & Delivery: Arrange and coordinate last-mile delivery by dispatching trucks and managing inland transportation from the port of arrival to the final destination.
• Shipment Coordination: Coordinate and manage the complete customer service for assigned inbound international shipments entering the United States.
• Compliance & Documentation: Obtain and maintain client Standard Operating Procedures (SOPs) and ensure all required import documentation is accurate and compliant.
• Communication: Coordinate effectively with internal departments (Logistics, Warehousing, IT) and external partners (carriers, customs brokers, clients) to resolve shipment issues.
• Customer Service: Handle client requests, including billing inquiries, and refer complex customs or operational issues to the Manager.
• Other projects as assigned.

The Ideal Candidate

• Experience: At least 1 year or more of experience working directly with a freight forwarder focusing on Customs clearance and import operations.
• Entry Writing: Experienced as an Entry Writer, including familiarity with current tariffs, classifications, and CBP regulations.
• Technical Skills: Knowledge of Microsoft Office products, including Word, Outlook, and Excel.
• Work Ethic: Highly self‑motivated, organized, and able to multitask effectively.
• Pressure Management: Proven ability to work well under pressure and meet tight deadlines with a positive attitude.
• Communication: Able to convey information clearly verbally and in writing.
• Service: Passion for delivering quality customer service and a willingness to be a collaborative team player.

Education & Certifications

• High School graduate required; a college degree in logistics, business, transportation, or a related field is a plus.
• Industry certifications related to Customs, logistics, or transportation are a plus.

Why Join Us?

We offer more than a job—we offer a career path. You'll join a collaborative team that values precision, innovation, and customer success. Expect a dynamic work environment, opportunities for professional growth, and the chance to make a real impact on global operations. Our culture emphasizes teamwork, continuous learning, and delivering excellence for our clients.

Benefits

Eligibility to enroll in the health insurance plans (medical, dental, vision) 30 days after your date of hire.

• 401k/retirement plan, with company match of 50% up to 10%
• Life Insurance, Long Term Disability, Short Term Disability, Critical Illness, Identity Theft Protection available for enrollment

E-Verify Notice

We participate in the U.S. Department of Homeland Security's E-Verify program to confirm employment eligibility. All new hires will be required to complete the E-Verify process as part of onboarding.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Marketing, Public Relations, and Writing/Editing

Industries

• Maritime Transportation