Import Coordinator

OIA Global; Torrance, Northern (CA, KY); Hybrid; USD 46,000 - 65,000; Full time

Job summary

OIA Global in Torrance, CA is seeking an Import Coordinator to manage import transactions for major accounts, including quotes, tracking, and invoicing. The role emphasizes timely customer service and compliance with regulations.

The position starts at $40.11 per hour with a Monday–Friday schedule (7:00am–4:00pm or 8:00am–5:00pm) and potential overtime. Freight forwarding experience preferred, especially ocean imports, and CargoWise experience is a plus.

Qualifications

• 1 year freight forwarding experience, ocean imports; air freight experience is a plus.
• Familiarity with CargoWise Enterprise is advantageous.

Responsibilities

• Promote a positive relationship with the client by ensuring excellent and timely customer service.
• Track and review shipping status to ensure timely departure, arrival and delivery; enter milestones.
• Process data through our freight management system and obtain bank releases and other gov’t releases as appropriate.
• Process arrival notices for incoming shipments.
• Communicate with customs brokers and logistics providers to resolve issues or delays.
• Create quotations for shipments, estimate prices and negotiate competitive rates.
• Obtain proper approval and release from customers and signed proof of delivery.
• Audit, pay, and record freight, duty, and other bills within 48 hours of receipt.

Skills

MS Office (Excel/Word/Outlook/Teams)

Attention to detail

Tools

CargoWise Enterprise

Job description

Career Opportunities: Import Coordinator (4466)

Requisition ID4466-Posted08/21/2026-Operations- Job Location (country) (1) - Job Location (region) (1)

OIA Global provides customers with an unparalleled suite of scalable and flexible supply chain solutions. Supported by 1,100 forward-thinking employees, we specialize in 3PL, 4PL, sustainability, technology, contract logistics, packaging design and optimization, and raw materials management. Since 1988, we have grown into a $1.3 billion company with a presence in 26 countries and industry expertise in fashion and apparel, consumer goods, healthcare, energy, and industrials. OIA Global is privately held by LDI, Ltd.

The primary duty of the Import Coordinator is to review, and process import transactions, including all related activities, for one or more major accounts, and to provide excellent and timely customer service. Duties will include preparation of freight quotes, tracking freight and invoice processing. The Import Agent performs all duties correctly and in compliance with all government regulations.

Work Location : 2355 Crenshaw Blvd, Suite 146, Torrance CA, 90501
Starting Hourly Rate:$40.11 per hour

Schedule: Monday-Friday, 7:00am - 4:00pm or 8:00 am to 5:00pm; with possible overtime based on business needs.

Duties and Responsibilities:

• Promotinga positive relationship with the client by ensuring excellent and timely customer service and in conjunction with other departments and third parties.
• Tracking and reviewing shipping status to ensure timely departure, arrival,and delivery of freight; enter milestone data.
• Processing data through our freight managementsystem and obtaining bank releases and other government agency releases as appropriate.
• Processing arrival notices for incoming shipments.
• Communicatingwith customs brokers and logistics providers to resolve any potential issues or delays.
• Create quotations for individual shipments, including estimating prices for the shipper, selecting transportation companies to use and negotiating competitive rates.
• Obtain proper approval and release from customers, as well as signed proof of delivery.
• Audit, pay, and record freight, duty, and other miscellaneous bills pertaining to shipments processed within 48 hours of receipt.

Required Skills and Abilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Strong proficiency in Microsoft Office, particularly Excel, Word, Outlook, and Teams.
• Ability to pay close attention to detail.

Education and Experience:

• Minimum of 1 year of relevant work experience in the freight forwarding industry, with a focus on ocean imports. Air freight experience is a plus.
• Familiarity with CargoWise Enterprise system a plus.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits.