Senior Export Coordinator

OIA GLOBAL; Rosemont (IL); On-site; USD 37,195 - 44,083; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Tuition assistance

Job summary

A leading logistics and packaging company is seeking a Senior Export Coordinator to manage export transactions and provide outstanding customer service. The ideal candidate will have over 5 years of experience in freight forwarding, with proficiency in Microsoft Office and strong attention to detail. Responsibilities include processing shipments, ensuring compliance with regulations, and creating freight quotes. The role offers a full-time position with medical benefits, 401(k), and tuition assistance.

Qualifications

• 5+ years experience with full-cycle export transactions.
• Experience with ocean exports required, air exports a plus.
• Familiarity with logistics software like CargoWise is beneficial.

Responsibilities

• Review and process export transactions for major accounts.
• Provide excellent customer service with timely communication.
• Ensure compliance with export and transportation regulations.
• Process data and submit shipment information to agencies.
• Create freight quotes and track shipments to ensure timely delivery.

Skills

Proficiency in Microsoft Office (Excel, Word, Outlook)

Excellent verbal and written communication skills

Attention to detail

Education

5 years relevant work experience in freight forwarding

Ocean export experience

Familiarity with CargoWise’s Enterprise system

Job description

Juggling Time Zones, Cultures, and Coffee! OIA Global has grown into a $1 billion world‑class logistics and packaging company that employs over 1,300 professionals in 28 countries. Our knowledge, solution design experience, and installed infrastructure give our customers the confidence and capability to extend their supply chains from emerging production areas to key commercial markets.

As a Senior Export Coordinator, you will review and process export transactions, including all related activities, for one or more major accounts. You will provide excellent and timely customer service. Day‑to‑day duties will include preparation of freight quotes, tracking of freight and processing invoices. The Export Agent maintains a strong attention to detail while ensuring compliance with all government export and transportation regulations.

Salary Range

$27.00/hr – $32.00/hr

Supervisory Responsibilities

• None

Duties and Responsibilities

• Promote a positive relationship with the client by ensuring excellent and timely customer service at all times.
• Receive, review, and process high‑volume and/or complex export transactions for client(s), including booking, documentation, and billing.
• Process data through the Company’s system and submit shipment information to various government agencies as required.
• Check the shipments in the warehouse as needed to ensure that the shipping documents correspond to the actual shipments.
• Process bills of lading for outgoing shipments.
• Track and review shipping status to ensure timely departure/delivery of freight; enter milestone data.
• Ensure shipments of hazardous materials are checked and processed in accordance with all applicable regulations under the International Air Transport Association and the Code of Federal Regulations.
• Create quotations for individual shipments, including estimating prices for the shipper, and selecting transportation companies to use.
• Departmental Training and Development.
• Departmental Leadership and Support.

Required Skills and Abilities

• Proficiency in Microsoft Office, particularly Excel, Word and Outlook.
• Excellent verbal and written communication skills.
• Ability to pay close attention to detail.

Education and Experience

• Minimum 5 years relevant work experience handling full‑cycle export transactions in the freight forwarding industry.
• Ocean exports experience a must have and air a plus.
• Familiarity with CargoWise’s Enterprise system a plus.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Seniority Level

• Associate

Employment Type

• Full‑time

Job Function

• Supply Chain and Customer Service

Industries

• Transportation, Logistics, Supply Chain and Storage

Benefits

• Medical insurance
• Vision insurance
• 401(k)
• Disability insurance
• Tuition assistance

OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.