Import Agent

Cargo Transport, Inc.; Sterling (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Cargo Transport, Inc. in Sterling, VA is seeking an Import Agent to coordinate and track import shipments, ensure customs compliance, and prepare accurate documentation for inbound cargo movements.

You will communicate daily with customers, carriers, customs brokers, and international partners to provide status updates and resolve issues. The role requires data entry into freight management systems, filing and maintaining shipment records, organizing cargo releases, and assisting with billing

Qualifications

• Knowledge of import processes and ocean freight operations, including documentation and regulatory requirements.
• Experience with customs brokerage procedures and coordination with authorities.
• Strong communication and customer service skills for interactions with clients and international partners.
• Proficiency with office and logistics software and accurate data entry.
• Ability to prioritize multiple shipments and meet tight deadlines in a fast-paced environment.
• Attention to detail and problem solving in reviewing documents and compliance.
• Experience in freight forwarding or logistics preferred.
• High school diploma; post-secondary education in logistics or related field is a plus.

Responsibilities

• Coordinate and track import shipments and ensure compliance with customs regulations.
• Prepare accurate documentation for inbound cargo movements and provide status updates to stakeholders.
• Data entry into freight management systems and maintain shipment records.
• Organize release of cargo and assist with billing and invoicing related to import activities.
• Respond to customer inquiries and identify potential delays or regulatory hurdles.
• Collaborate with team members to improve import processes and service quality.

Skills

Import processes knowledge

Customs brokerage familiarity

Communication & customer service

Data entry & MS Office

Time management

Attention to detail

Freight forwarding experience

Education

High school diploma or equivalent

Post-secondary education in logistics or related field

Tools

MS Office

Freight management or TMS systems

Job description

Company Description Cargo Transport, Inc. (CTI) is a freight forwarding company with more than 25 years of experience managing cargo of all sizes to destinations around the world, including remote locations. Working closely with a global network of partners, CTI provides real-time guidance on local procedures and potential challenges to help customers plan effectively. In addition to standard forwarding services, CTI offers in-house customs brokerage services and warehouse repacking and custom crating solutions. The company also specializes in dangerous goods repack and certification, as well as project cargo planning and implementation for complex logistics needs.

Role Description The Import Agent is a full-time, on-site position based in Sterling, VA. This role is responsible for coordinating and tracking import shipments, ensuring compliance with customs regulations, and preparing accurate documentation inbound cargo movements. The Import Agent will communicate daily with customers, carriers, customs brokers, and international partners to provide status updates, resolve issues, and support timely delivery. Responsibilities include data entry into freight management systems, filing and maintaining shipment records, organizing release of cargo, and assisting with billing and invoicing related to import activities. The role also involves responding to customer inquiries, identifying potential delays or regulatory hurdles, and collaborating with team members to improve import processes and service quality.

Pay: From $19.00 per hour

• 401(k)


• 401(k) matching


• Health insurance


• Life insurance


• Paid time off


• Vision insurance

Schedule:

• 8 hour shift


• Monday to Friday

Ability to Commute:

• Dulles, VA 20166 (Required)

Ability to Relocate:

• Dulles, VA 20166: Relocate before starting work (Required)

Qualifications

• Demonstrated knowledge of import processes and ocean freight operations, including documentation and regulatory requirements.


• Experience or familiarity with customs brokerage procedures, compliance, and coordination with customs authorities.


• Strong communication and customer service skills, with the ability to interact professionally with clients, carriers, and international partners.


• Proficiency with office and logistics software (e.g., MS Office, freight management or TMS systems) and accurate data entry skills.


• Ability to prioritize multiple shipments, organize workload, and meet time-sensitive deadlines in a fast-paced environment.


• Attention to detail and problem-solving skills, particularly in reviewing documents and resolving shipment or compliance issues.


• Previous experience in freight forwarding, logistics, or supply chain operations is preferred.


• High school diploma or equivalent required; post-secondary education in logistics, business, or a related field is a plus.