Implementation Specialist

Ultimo; Itasca (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

Ultimo in Itasca, IL seeks an Implementation Specialist to own end-to-end EAM implementations, from analysis to go-live, partnering with stakeholders to design, configure, and deliver scalable solutions on Ultimo’s platform.

You will lead workshops, ensure on-time delivery within scope and budget, and enable users through training and hands-on support. This is a strategic, impact-driven role in a fast-growing SaaS company.

Qualifications

• 3+ years hands-on experience implementing EAM/CMMS solutions (SAP PM, IBM Maximo, eMaint, HxGN EAM, Maintenance Connection, or similar).
• Experience in consulting or project-driven environments with customer collaboration.
• Strong domain knowledge in maintenance, asset management and reliability concepts.

Responsibilities

• Own end-to-end EAM implementations from analysis to go-live.
• Ensure on-time, in-scope, and within-budget delivery with high client satisfaction.
• Lead workshops and guide customers toward best-practice asset and maintenance processes.
• Translate business needs into scalable Ultimo configurations.
• Configure workflows, structures, integrations, and reporting in the platform.
• Manage multiple projects in parallel with tight scope, quality, and timelines.
• Provide user training and hands-on support during adoption.
• Collaborate with consulting peers, product teams, and support.
• Share insights to evolve Ultimo’s implementation approach.

Skills

End-to-end implementation

Project management

Client interaction

Configuration expertise

Asset management

Tools

SAP PM

IBM Maximo

eMaint

HxGN EAM

Maintenance Connection

Job description

Why this role and why now?

Organizations worldwide are under pressure to get more value from their assets, faster. Ultimo is growing rapidly, both globally and in the US, to meet that demand, and that’s exactly why we’re looking for experiencedImplementation Specialistswho want to be at the heart of that transformation.

Why this role and why now?

Organizations worldwide are under pressure toget more value from their assets, faster. Ultimo is growing rapidly, both globally and in the US, to meet that demand, and that’s exactly why we’re looking for experiencedImplementation Specialistswho want to be at the heart of that transformation.
This is not a support or maintenance role. This is wherestrategy turns into execution, and whereyou see the impact of your work within months.
If you enjoy ownership, customer interaction, and delivering tangible results, this is your moment.
Your impact
As an Implementation Specialist at Ultimo, you help customers modernize their asset and maintenance operations using a best‑in‑class EAM platform. You work closely with customer stakeholders and internal experts to design, configure, and deliver solutions that actually get adopted.
You are trusted to lead, not just to execute.

What you’ll be doing:

• Own end‑to‑end EAM implementations, from initial analysis through successful go‑live
• You ensure that all aspects of the project are executed on time, within scope, and within budget, while maintaining high levels of client satisfaction
• Lead workshops and guide customers toward best‑practice asset and maintenance processes
• Translate business needs into a scalable, high‑performing Ultimo configuration
• Configure workflows, structures, integrations, and reporting in the platform
• Run multiple projects in parallel while keeping scope, quality, and timelines tight
• Enable users through training and hands‑on support during adoption
• Collaborate closely with consulting peers, product teams, and support
• Help evolve Ultimo’s implementation approach by sharing insights and lessons learned

Why Ultimo?

• You work on high‑impact transformation projects, not long, abstract programs
• You deliver visible value fast, customers see results within months
• You join a fast‑growing international SaaS company where growth unlocks new opportunities
• You work in a pragmatic, results‑driven culture with experienced professionals
• You get strong onboarding, continuous learning, and real career progression
• Competitive compensation and benefits that grow with your impact

This role is a great fit if you:

• Bring 3+ years of hands‑on experience implementing EAM / CMMS solutions (SAP PM, IBM Maximo, eMaint, HxGN EAM, Maintenance Connection, or similar)
• Enjoy working in a consulting or project‑driven environment, closely collaborating with customers to turn requirements into working solutions
• Have strong domain knowledge in maintenance, asset management and reliability concepts
• Like combining business understanding with technical configuration to deliver practical, scalable outcomes
• Care deeply about operational excellence and continuously look for ways to simplify, optimize, and improve solutions and delivery
• Have an affinity with AI and emerging technologies, and are curious about how AI‑driven optimization can enhance implementations, efficiency, and customer value over time
• Communicate confidently and clearly with customers and internal stakeholders
• Take ownership and act proactively, with a genuine commitment to customer success

Ready to step up?

**Ready to step up?** If you’re looking for a role where your expertisematters, where customers rely on you, and where you can grow alongside a rapidly scaling product, this is the opportunity.