Implementation Specialist

Wurth Industry US; Columbus (OH); Remote; USD 59,000; Full time

Job summary

An established industry player is seeking a Facilities Implementation Specialist to drive successful inventory solutions. This role involves facilitating customer data collection, implementing various inventory management systems, and providing ongoing support. With travel requirements up to 95%, candidates should be adaptable and possess strong organizational skills. The company offers a comprehensive benefits package, including health, dental, and vision coverage, alongside a supportive work environment that values diversity and continuous learning. If you're passionate about delivering exceptional service and thrive in dynamic settings, this opportunity is for you.

Benefits

Health, Dental, and Vision Benefits

Paid Time Off

401(K) with Company Match

Company Paid Long-term Disability

Life Insurance & AD&D

Qualifications

• 2+ years of experience in inventory management and customer interaction.
• Strong administrative and organizational skills required.

Responsibilities

• Assist with inventory management solution implementations and customer training.
• Provide ongoing support and updates on implementation progress.

Skills

Inventory Management

Customer Service

Problem Solving

Communication Skills

Organizational Skills

Education

High School Diploma

Tools

MS Office (Excel, SAP)

Job description

Description

Location: Open to Remote or in the following locations - Columbus, OH, Atlanta, GA, Dallas, TX, Greenwood, IN, Charlotte, NC, Orlando, FL

SUMMARY

The primary mission of the Facilities Implementation Specialist is to facilitate successful inventory solution implementations. This position provides implementation support from the pre-implementation phase of onsite customer data collection and material identification, through the implementation phase and post go-live support. This role further includes implementing various inventory management solutions such as crib bin management, onsite store/shop, vending machines, etc. Additionally, the Specialist will provide ongoing support to internal and external customers and conduct solution maintenance to ensure long-term success and profitability.

Compensation: Salaried at $59,000.

Location: Employee will travel weekly to customer sites. Can be based anywhere in the US within a reasonable distance to an airport.

Schedule: Travel is up to 95% based on customer needs. Candidate should have easy access to an airport to support travel requirements.

Why Wurth:

• Health, Dental, and Vision Benefits for full-time employees & their families
• Paid Time off starting from day one
• Paid Holidays
• 401(K) with Company Match
• Company paid Long-term Disability, Life Insurance & AD&D
• Voluntary Program offerings

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist Sales Team with inventory management solution implementations, including data collection, physical inventory counting, site setup, configuration, staffing support, software installation, system integration, customer training, and ongoing service.
• Organize inventory areas, manage material placement, and create inventory EOQ baselines.
• Provide weekly updates on implementation progress and lead local teams during large projects.
• Develop project scope and resource requirements for large-scale implementations and train customers on new solutions.
• Maintain general knowledge of inventory solutions like CMI, VMI, POU, and web-based systems, as well as Northern Safety & Industrial's product offerings.
• Ensure excellent customer relations and add non-cross-referenced items into the NSI database.
• Manage business travel in accordance with company policies.
• Support the NSI team when not at customer sites and participate in special projects.

ASSOCIATE RESPONSIBILITIES:

Live our core values: Candor, High Performance, Indispensable Service, and People. Foster a culture of openness, honesty, respect, and continuous learning, valuing diversity and personal responsibility.

EDUCATION and/or EXPERIENCE:

High school diploma or equivalent required. At least 2 years of related experience. Familiarity with industrial products, procurement, and sales is preferred. Customer interaction and problem-solving experience are pluses. Strong administrative, planning, and organizational skills are required.

QUALIFICATIONS:

Must perform essential duties satisfactorily. Reasonable accommodations may be made for disabilities.

LANGUAGE SKILLS:

Ability to interpret business and technical documents, write reports, and communicate effectively with managers, team members, and customers.

MATHEMATICAL SKILLS:

Proficiency in basic math, percentages, and calculations related to discounts and rates.

REASONING ABILITY:

Problem-solving skills, decision-making, discretion, and strong analytical abilities are required.

OTHER SKILLS AND REQUIREMENTS:

Maintain confidentiality, plan and organize effectively, communicate well, work independently or in teams, and proficiently use MS Office (Excel, SAP). Must be able to travel 80% with overnight stays and hold a valid driver’s license.

PHYSICAL DEMANDS:

Must talk, hear, stand, walk, sit, and occasionally lift/move up to 50 pounds. Close vision and focus adjustment are necessary.

WORK ENVIRONMENT:

Moderate noise level, with accommodations available for disabilities.

Learn more about us:

• LinkedIn: https://www.linkedin.com/company/wurthnsi/
• Facebook: https://www.facebook.com/WurthNSI
• Website: https://www.northernsafety.com/

EOE/AA Disability/Vet

Equal Opportunity Employer. For rights under federal employment laws, see the Know Your Rights notice from the Department of Labor.