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Implementation Specialist (Remote Position)

Lensa

Plano (TX)

Remote

USD 50,000 - 80,000

Full time

13 days ago

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Job summary

An innovative firm is seeking an Implementation Specialist to assist clients in adopting software solutions. This remote role involves consulting with clients, developing configurations, and providing training and support to ensure successful implementation. You will work on projects of limited complexity, collaborating with sales and professional services teams to identify risks and improve processes. If you have a passion for technology and client advocacy, this position offers an exciting opportunity to make a significant impact in the IT services sector.

Qualifications

  • Experience in software implementation and client consultation.
  • PM Certification preferred for project management roles.

Responsibilities

  • Consult with clients to determine software configuration and implementation timelines.
  • Provide training and support for software adoption.

Skills

Software Implementation
Client Consultation
Project Management
Training and Support
Risk Management
Business Process Evaluation

Education

Bachelor’s Degree

Job description

Implementation Specialist (Remote Position)

Lensa is the leading career site for job seekers at every stage of their career. Our client, Omnigo Software, is seeking professionals. Apply via Lensa today!

Job Summary

The Implementation Specialist assists external clients in implementing software solutions. In this role, you will consult with clients to evaluate needs, develop configurations that support business processes, define and execute on delivery and implementation plans, and provide training and end-user support to ensure successful adoption of the application. The Implementation Specialist works on projects of limited complexity.

Essential Duties And Responsibilities

  • Consult with clients to determine software configuration
  • Determine appropriate project implementation timelines with resource allocation to ensure successful and timely delivery
  • Provide training and recommend best practices to clients regarding software use
  • Communicate and collaborate with Professional Services and Sales teams to identify potential risks to successful and timely implementation, along with recommended mitigating actions
  • Leverage business knowledge to assess the viability and sustainability of implementation practices
  • Identify opportunities for improving implementation processes and client advocacy
  • Assist in documenting functionality for users and administrators of Omnigo Software
  • Assist the sales team during the sales process as needed
  • Respond to client requests

Job Requirements

  • PM Certification preferred
  • Experience in Physical Safety and Security preferred
  • Prior experience in software implementation
  • Bachelor’s Degree preferred

AA/EOE/M/F/Disabled/Vet

This company is an affirmative action/equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability, or protected veteran status. All qualified applicants will receive consideration for employment.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • IT Services and IT Consulting

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