Implementation Specialist - In Person / Spécialiste en implantation - Sur site

Kimoby; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company in Client Experience Services is seeking a dedicated professional to enhance client satisfaction through direct engagement. This role offers significant travel across Canada and the United States, providing opportunities for career growth and the chance to make a positive impact on client relationships. Join a supportive team focused on delivering high-quality service and fostering long-term partnerships.

Benefits

Flexible work schedule

Career advancement opportunities

Supportive work environment

Qualifications

• Proven experience in client-facing roles or customer service.
• Ability to travel frequently across Canada and the United States.

Responsibilities

• Meet with clients face-to-face to understand their needs.
• Lead initiatives aimed at improving client experience.
• Build and maintain strong relationships with clients.

Skills

Communication

Interpersonal Skills

Problem-Solving

Tools

Client Management Software

Job description

Employer Industry: Client Experience Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Flexible work schedule with significant travel across Canada and the United States
- Engage directly with clients to enhance their experience and satisfaction
- Supportive and collaborative work environment
- Chance to make a positive impact on client relationships

What to Expect (Job Responsibilities):
- Meet with clients face-to-face to understand their needs and provide tailored solutions
- Travel extensively across Canada and the United States to attend client meetings and events
- Lead initiatives aimed at improving client experience and satisfaction
- Build and maintain strong relationships with clients to ensure long-term partnerships
- Collaborate with internal teams to address client feedback and implement improvements

What is Required (Qualifications):
- Proven experience in client-facing roles or customer service
- Strong communication and interpersonal skills
- Ability to travel frequently across Canada and the United States
- Excellent problem-solving skills and ability to work independently
- Commitment to delivering high-quality service and support to clients

How to Stand Out (Preferred Qualifications):
- Experience in a client experience or relationship management role
- Familiarity with client management software and tools
- Background in a related industry or sector
- Demonstrated ability to lead client-focused initiatives
- Strong organizational skills and attention to detail

#ClientExperience #CustomerService #TravelOpportunities #CareerGrowth #ClientSatisfaction

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."