Implementation Project Manager

FireMon; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

FireMon, a leader in network security policy control, is seeking an Implementation Project Manager to lead global customer projects and ensure on-time, value-driven deployments of FireMon products and services.

You will partner with customers and internal teams (sales, delivery, engineering) to define scope, plan the lifecycle, manage risks, and deliver measurable outcomes. PMP is a plus; a business or technical degree is required; Spanish is a plus.

Qualifications

• 3+ years of project management delivering enterprise IT or service delivery projects.
• PMP Certification.
• Bachelor's Degree in Business Administration, Computer Science, or related field.
• Proven ability to manage multiple Fortune 500 projects with senior sponsors.
• Strong written and verbal communication and executive presence.
• Ability to work in a fast-paced environment with competing priorities.
• Spanish language skills preferred.

Responsibilities

• Manage simultaneous global projects for multiple customers ensuring timely implementations in accordance with best practices, policies, procedures and prescribed implementation methodology.
• Plan, document and execute all phases of the project life-cycle including scope, requirements, timelines, risk and communications management, and resource coordination.
• Build relationships at all levels of the customer to understand needs and drive time to value.
• Promote change, continuous process improvement, and best practice adoption within both business and technical teams.
• Develop level-of-effort estimates (LOEs) and Statements of Work (SOWs) with customers and prospects.
• Provide updates to project stakeholders including cost analysis, issue tracking, and communications with business lines and technology management.
• Partner with internal teams to overcome risks and drive Time to Value for customers.

Skills

Project management

Stakeholder communication

Negotiation

Risk management

Time management

Executive presence

Cross-functional collaboration

Spanish (preferred)

Education

PMP Certification

Bachelor's degree in Business Administration, Computer Science, or related field

Job description

FireMon delivers Network Security Policy Control for the Modern Enterprise. Most enterprises run firewalls from multiple vendors alongside cloud security groups and microsegmentation platforms, and no single console can say whether it all works together.
We believe policy is the control plane for network security: it defines what the environment should do, and the infrastructure carries it out. FireMon gives security teams one place to see, govern, and prove that their policy is doing what they intend, across on‑prem, cloud, and hybrid environments.
One of the biggest benefits of working with a groundbreaking company like FireMon is the huge impact employees have on the overall product and business. Each person's work directly affects the outcome of the finalized product and success of the business. Additionally, you can voice your ideas and collaborate across departments to learn new aspects of the company.
The Implementation Project Manager is responsible for performing a wide range of activities related to the project management and implementation of FireMon products and services.
The role serves as a key partner and primary point of contact to customers; with ownership and accountability for ensuring our solutions deliver value to the customer on or ahead of schedule. Tactically, the PM owns Professional Services Delivery Projects and oversight of the customer journey inclusive of Sales Hand off, Services Engagement, and Services Hand off to effectively engage customers, successfully implement their solutions, and position them for ongoing success and support following implementation.

About The Role

• Manage simultaneous global projects for multiple customers ensuring timely implementations in accordance with best practices, policies, procedures and prescribed implementation methodology.
• Plan, document and execute all phases of the project life‑cycle including leveraging expertise in various project management functional areas including: Scope Management, Requirements Management, Timeline Management, Risk/Issue management, Communications Management, Priority & Dependency Management and the coordination of resources.
• Build relationships at all levels of the customer to understand needs and drive time to value.
• Promote change, continuous process improvement, and best practice adoption within both the business and technical team members.
• Works in cross organizational fashion to formulate implementation level of effort estimates (LOE's) and Statements of Work (SOW's) with customers and future prospects.
• Provide consistent and comprehensive updates to project stakeholders, including (at a minimum) to‑date cost analysis, issue and resolution tracking, and communication with business lines and technology management.
• Partner with internal teams (development, product management, sales, support and technical engineering) to overcome risks and drive Time to Value of our customers.

Required Skills And Experience

• 3 or more years project management experience with a proven record of accomplishment of successfully delivering projects to senior executives/sponsors for Fortune 500 customers; experience working on and managing enterprise scale IT, Service Delivery, or similar projects or equivalent experience.
• PMP Certification.
• Bachelor's Degree in Business Administration, Computer Science, other related technical field, or equivalent experience.
• Demonstrable flexibility and the ability to execute effectively in a fast‑paced environment with competing priorities.
• Strong negotiation, problem solving, risk management, prioritization, decision making and organizational skills.
• Strong written and verbal communication skills, executive level presence and experience in communications facilitation.
• Demonstrated success in a customer‑facing role requiring a high level of individual responsibility, sound business judgment and large enterprise account management, including an aptitude for improving customer satisfaction.
• A natural self‑starter, with strong team building, conflict resolution and collaboration skills.
• Maintaining reliable and predictable attendance with experience managing a high volume of activity, and a large number of projects, in a fast‑paced growing organization. Ability to self‑manage and prioritize.
• Experience working within Network Security is highly preferred
• Spanish language skills would be preferred.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.