Implementation Project Manager

Comparably, Inc.; Northern (KY); Hybrid; USD 85,000 - 120,000; Full time

Job summary

FireMon is seeking an Implementation Project Manager to lead global customer projects, overseeing end-to-end delivery of FireMon products and services. You will partner with sales, services, and engineering to ensure value and timely outcomes for customers.

Strong PM discipline and customer-facing experience are essential. The role emphasizes collaboration across departments, proactive process improvements, and achieving time-to-value for each engagement in a fast-paced, security-focused

Qualifications

• 3+ years project management experience delivering enterprise IT/Service Delivery projects.
• PMP Certification.
• Bachelor's Degree in Business Administration, Computer Science or related technical field, or equivalent experience.
• Proven ability to work in fast-paced environments with competing priorities.
• Strong written and verbal communication at executive level.

Responsibilities

• Manage simultaneous global projects for multiple customers, ensuring timely implementations.
• Plan, document and execute all phases of the project life-cycle using formal project management practices.
• Build relationships at all customer levels to understand needs and drive time to value.
• Promote process improvements and best-practice adoption within business and technical teams.
• Develop LOEs and SOWs with customers and prospects, coordinating resources.
• Provide regular updates on cost analysis, issues, and stakeholder communications.
• Partner with internal teams to mitigate risks and accelerate time to value for customers.

Skills

Project management

Communication

Negotiation

Risk management

Leadership

Time management

Team collaboration

Education

Bachelor's degree

PMP Certification

Tools

Certification in project management

Job description

FireMon delivers network security policy control for the hybrid enterprise, giving organizations one governed control point for policy across firewall vendors and on-prem, cloud, and hybrid environments.

As a thought leader in the NSPM space, FireMon is paving the way in the cybersecurity industry across the globe. At FireMon, you'll find a disruptive, cutting-edge environment. It's a place where being proactive is rewarded and each day is more innovative than the last. This drive permeates everything we do, from how we develop our products to how we engage with our customers and how we get things done.

One of the biggest benefits of working with a groundbreaking company like FireMon is the huge impact employees have on the overall product and business. Each person's work directly affects the outcome of the finalized product and success of the business. Additionally, you can voice your ideas and collaborate across departments to learn new aspects of the company.

The Implementation Project Manager is responsible for performing a wide range of activities relatedto the project management and implementation of FireMon products and services.

The role serves as a key partner and primary point of contact to customers; with ownership and accountability for ensuring our solutions deliver value to the customer on or ahead of schedule. Tactically, the PM owns Professional Services Delivery Projects and oversight of the customer journey inclusive of Sales Hand off, Services Engagement, and Services Hand off to effectively engage customers, successfully implement their solutions, and position them for
ongoing success and support following implementation.

About the role

• Manage simultaneous global projects for multiple customers ensuring timelyimplementations in accordance with best practices, policies, procedures and prescribedimplementation methodology.
• Plan, document and execute all phases of the project life-cycle including leveragingexpertise in various project management functional areas including: Scope Management,Requirements Management, Timeline Management, Risk/Issue management,Communications Management, Priority & Dependency Management and the coordination
  of resources.
• Build relationships at all levels of the customer to understand needs and drive time to value.
• Promote change, continuous process improvement, and best practice adoption within boththe business and technical team members.
• Works in cross organizational fashion to formulate implementation level of effort estimates(LOE's) and Statements of Work (SOW's) with customers and future prospects.
• Provide consistent and comprehensive updates to project stakeholders, including (at a minimum) to-date cost analysis, issue and resolution tracking, and communication withbusiness lines and technology management.
• Partner with internal teams (development, product management, sales, support andtechnical engineering) to overcome risks and drive Time to Value of our customers.

Required Skills and Experience

• 3 or more years project management experience with a proven record of accomplishmentof successfully delivering projects to senior executives/sponsors for Fortune 500customers; experience working on and managing enterprise scale IT, Service Delivery, orsimilar projects or equivalent experience.
• PMP Certification.
• Bachelor's Degree in Business Administration, Computer Science, other related technicalfield, or equivalent experience.
• Demonstrable flexibility and the ability to execute effectively in a fast-paced environmentwith competing priorities.
• Strong negotiation, problem solving, risk management, prioritization, decision making andorganizational skills.
• Strong written and verbal communication skills, executive level presence and experience incommunications facilitation.
• Demonstrated success in a customer-facing role requiring a high level of individualresponsibility, sound business judgment and large enterprise account management,including an aptitude for improving customer satisfaction.
• A natural self-starter, with strong team building, conflict resolution and collaboration skills.
• Maintaining reliable and predictable attendance with experience managing a high volumeof activity, and a large number of projects, in a fast-paced growing organization. Ability toself-manage and prioritize.
• Experience working within Network Security is highly preferred
• Spanish language skills would be preferred.

Reviews from current employees

Visible, transparent, communicative and helpful

Highly skilled, supportive, always willing to go the extra mile and truly have the best interest of the employees at heart.

Working with my team and making an impact

FireMon's Employee Net Promoter Score (eNPS) is 17, as rated by 6 employees. This means 50% of FireMon employees would encourage their friends to become coworkers today.

5 Cool Reasons to Work at FireMon

FireMon is the global thought leader in a space that we invented!

We're an organization built on trust, autonomy, and collaboration.

Our customers face complex, evolving cybersecurity threats - the work is genuinely challenging and meaningful