Implementation Project Manager

Ladders; United States; Remote; USD 100,000 - 120,000; Full time

Benefits offered by this job

Fortune 500 client exposure

Remote work flexibility

Professional growth in PM

Job summary

Ladders seeks an Implementation Project Manager for a remote US-based role to lead customer implementation projects from planning through delivery. You will coordinate cross-functional teams, manage scope and timelines, and maintain stakeholder relationships across global markets in a fast-paced, customer-facing environment.

Responsibilities include project lifecycle execution, risk mitigation, and ongoing process improvement to maximize customer value.

Qualifications

• 3+ years of project management experience with Fortune 500 clients.
• PMP certification required or equivalent.
• Bachelor's degree in Business Administration, Computer Science, or a related technical field.
• Strong negotiation and problem-solving skills.
• Excellent verbal and written communication skills.
• Experience in customer-facing roles with focus on satisfaction.

Responsibilities

• Manage multiple global projects simultaneously to ensure timely implementation.
• Plan, document, and execute all phases of the project life cycle.
• Build relationships at all levels to understand customer needs.
• Promote continuous process improvement within teams.
• Create implementation level of effort estimates and Statements of Work.
• Provide comprehensive updates to project stakeholders.
• Collaborate with internal teams to mitigate risks and enhance customer value.

Skills

PM experience

Negotiation

Communication

Customer-facing

Education

Bachelor's degree in Business Admin / CS / related field

Tools

PMP certification

Job description

For our client, we are seeking a Implementation Project Manager to join the team of a leader in the Information Technology space.

In this remote role, you will lead the execution of customer implementation projects from planning through delivery, ensuring timelines, scope, and stakeholder expectations are clearly managed. You will partner closely with cross-functional teams and clients to drive successful outcomes, support process improvement, and strengthen customer relationships across global markets. This position is well suited for a project management professional who thrives in a fast-paced, customer-facing environment and enjoys balancing detailed execution with strong communication and collaboration.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $100,000 – $120,000 annually

Responsibilities

• Manage multiple global projects simultaneously to ensure timely implementation
• Plan, document, and execute all phases of the project life cycle
• Build relationships at all levels to understand customer needs
• Promote continuous process improvement within teams
• Create implementation level of effort estimates and Statements of Work
• Provide comprehensive updates to project stakeholders
• Collaborate with internal teams to mitigate risks and enhance customer value

Qualifications

• 3+ years of project management experience with Fortune 500 clients
• PMP certification
• Bachelor's degree in Business Administration, Computer Science, or a related technical field
• Strong negotiation and problem-solving skills
• Excellent verbal and written communication skills
• Experience in customer-facing roles with a focus on satisfaction
• Experience in network security preferred
• Spanish language skills preferred

Benefits

• Opportunity to work with Fortune 500 customers
• Engagement in a fast-paced, dynamic environment
• Chance to lead multiple projects across global markets
• Professional growth and development in project management
• Collaboration with cross-functional teams
• Focus on customer satisfaction and improved outcomes
• Potential to enhance skills within network security

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.