Implementation Project Manager

Real Radiology, LLC; Omaha (NE); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Comprehensive benefits

Retirement and profit sharing

Paid time off

Lunches & snacks

Job summary

Real Radiology, LLC seeks an Implementation Project Manager to lead end-to-end onboarding of new customers. You will scope, plan, execute, and deliver successful implementations, coordinating cross-functional teams to drive a go-live and operational readiness.

Ideal candidates bring strong PM discipline, stakeholder management, and healthcare operations experience in a fast-paced environment. PMP/CAPM is a plus; radiology familiarity is advantageous.

Qualifications

• Bachelor's degree in Business Administration, Project Management, Communications, or related field.
• 5+ years of experience in project management, client implementation, or healthcare operations, preferably in radiology or healthcare services.
• PMP, CAPM, or other project management certification is a plus (not required).
• Comprehensive benefits package including retirement and profit sharing.
• Paid time off and flexibility to support your personal life.

Responsibilities

• Own the full project lifecycle for new customer implementations: initiation, planning, execution, monitoring, and closeout.
• Build and maintain detailed project plans with scope, milestones, dependencies, and resource allocation.
• Manage project risk and mitigation plans, escalating issues early.
• Coordinate cross-functional teams (IT, Credentialing, Scheduling, Operations) for accountability.
• Track and report status, milestones, and KPIs to leadership and clients.
• Facilitate kickoff meetings, status checks, training, and post-launch reviews.
• Maintain a repeatable implementation framework with templates and workflows.
• Conduct post-project retrospectives for continuous improvement.
• Manage multiple concurrent implementations prioritizing timelines and business impact.

Skills

PM fundamentals

Stakeholder mgmt

Multi-project mgmt

PM tools (Asana)

PM tools (Trello)

PM tools (MS Project)

CRM Salesforce

PACS/RIS familiarity

Credentialing processes

Education

Bachelor's degree

Tools

Asana

Trello

MS Project

Salesforce

Job description

At Real Radiology we are on a mission to improve patient outcomes by ensuring our clients and radiologists have the tools, resources, and support they need to succeed. We are a physician-owned teleradiology company that is committed to seamless operations, innovative technology, and exceptional services.

Be part of a team that’s transforming healthcare through meaningful impact. Here, collaboration, passion, and adaptability drive everything we do!

Summary

The Implementation Project Manager leads the end-to-end onboarding of new customer, applying project management discipline to scope, plan, execute, and deliver successful implementations. This role owns the project lifecycle for each onboarding engagement—defining timelines, managing risk, coordinating cross-functional resources, and driving every client toward a fully operational go-live. The ideal candidate brings strong PM methodology and stakeholder management skills to a fast-paced healthcare services environment.

Job Functions

• Own the full project lifecycle for new customer implementations: initiation, planning, execution, monitoring, and closeout.
• Build and maintain detailed project plans, including scope, milestones, dependencies, resource allocation, and critical path for credentialing, IT setup, and communication protocols.
• Manage project risk by identifying potential roadblocks early, developing mitigation plans, and escalating issues before they impact timelines.
• Serve as the central point of accountability across cross-functional teams (IT, Credentialing, Scheduling, and Operations team), ensuring clear ownership of tasks and deliverables.
• Track and report project status, milestones, and KPIs to internal leadership and client stakeholders using standardized project tracking tools.
• Facilitate project kickoff meetings, status check-ins, training sessions, and post-launch reviews to confirm scope is met and the client is operationally ready.
• Maintain a repeatable implementation framework, including templates, workflows, and documentation, to improve consistency and delivery speed across projects.
• Conduct post-project retrospectives to capture lessons learned and drive continuous process improvement.
• Manage multiple concurrent customer implementation projects, prioritizing based on timeline, complexity, and business impact.

Preferred Talents

• Strong project management fundamentals: scope management, scheduling, milestone tracking, and risk management
• Excellent stakeholder management, communication, and cross-functional leadership skills
• Proven ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment
• Advanced proficiency in project management tools (e.g., Asana, Trello, MS Project, or similar), Microsoft Office Suite, and CRM platforms (e.g., Salesforce)
• Strategic, analytical problem-solver comfortable managing shifting priorities and competing deadlines
• Familiarity with PACS/RIS systems and healthcare credentialing processes a strong advantage

Qualifications Preferred

• Bachelor's degree in Business Administration, Project Management, Communications, or related field
• 5+ years of experience in project management, client implementation, or healthcare operations, preferably in a radiology or healthcare service setting
• PMP, CAPM, or other project management certification a plus (not required)
• Comprehensive benefits package, including retirement and profit sharing
• Paid time off and flexibility to support your personal life
• Fuel for your day with company sponsored lunches & snacks