Implementation Project Manager

Evolving Solution Services; Omaha (NE); On-site; USD 90,000 - 130,000; Full time

Job summary

Real Radiology in Omaha, NE is seeking an Implementation Project Manager to lead end-to-end onboarding of new customers, defining timelines, coordinating cross-functional teams, and delivering go-live solutions in a fast-paced healthcare setting.

You will build detailed plans, manage risks, track KPIs, and drive continuous improvement while partnering with IT, Credentialing, Scheduling, and Operations to ensure client success.

Qualifications

• Bachelor's degree in Business Administration, Project Management, Communications, or related field.
• 5+ years of experience in project management, client implementation, or healthcare operations.
• PMP, CAPM, or other PM certification a plus (not required).
• Experience in radiology or healthcare credentialing is a strong advantage.
• Ability to manage multiple projects with shifting priorities.

Responsibilities

• Own the full project lifecycle for new customer implementations: initiation, planning, execution, monitoring, and closeout.
• Create and maintain detailed project plans with scope, milestones, dependencies, resources, and critical paths.
• Identify risks early, develop mitigation plans, and escalate issues to protect timelines.
• Serve as accountability point across IT, Credentialing, Scheduling, and Operations teams.
• Track status, milestones, and KPIs for leadership and clients using standard tools.
• Lead kickoff, status meetings, trainings, and post-launch reviews to ensure go-live readiness.
• Maintain a repeatable implementation framework with templates and workflows.
• Conduct post-project retrospectives to capture lessons learned and improve processes.
• Manage multiple concurrent implementations prioritizing by timeline, complexity, and impact.

Skills

Project management fundamentals

Stakeholder management

Cross-functional leadership

Multi-project handling

PM tools proficiency

Analitycal problem-solver

Education

Bachelor's degree in Business / PM / Communications

Tools

Asana

Trello

MS Project

Salesforce

Job description

Implementation Project Manager

Full-Time Omaha, NE, US

About the Job

At Real Radiology we are on a mission to improve patient outcomes by ensuring our clients and radiologists have the tools, resources, and support they need to succeed. We are a physician-owned teleradiology company that is committed to seamless operations, innovative technology, and exceptional services.

Be part of a team that’s transforming healthcare through meaningful impact. Here, collaboration, passion, and adaptability drive everything we do!

Summary

The Implementation Project Manager leads the end-to-end onboarding of new customer, applying project management discipline to scope, plan, execute, and deliver successful implementations. This role owns the project lifecycle for each onboarding engagement—defining timelines, managing risk, coordinating cross-functional resources, and driving every client toward a fully operational go-live. The ideal candidate brings strong PM methodology and stakeholder management skills to a fast-paced healthcare services environment.

Job Functions

• Own the full project lifecycle for new customer implementations: initiation, planning, execution, monitoring, and closeout.
• Build and maintain detailed project plans, including scope, milestones, dependencies, resource allocation, and critical path for credentialing, IT setup, and communication protocols.
• Manage project risk by identifying potential roadblocks early, developing mitigation plans, and escalating issues before they impact timelines.
• Serve as the central point of accountability across cross-functional teams (IT, Credentialing, Scheduling, and Operations team), ensuring clear ownership of tasks and deliverables.
• Track and report project status, milestones, and KPIs to internal leadership and client stakeholders using standardized project tracking tools.
• Facilitate project kickoff meetings, status checkins, training sessions, and post-launch reviews to confirm scope is met and the client is operationally ready.
• Maintain a repeatable implementation framework, including templates, workflows, and documentation, to improve consistency and delivery speed across projects.
• Conduct post-project retrospectives to capture lessons learned and drive continuous process improvement.
• Manage multiple concurrent customer implementation projects, prioritizing based on timeline, complexity, and business impact.

Preferred Talents

• Strong project management fundamentals: scope management, scheduling, milestone tracking, and risk management
• Excellent stakeholder management, communication, and cross-functional leadership skills
• Proven ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment
• Advanced proficiency in project management tools (e.g., Asana, Trello, MS Project, or similar), Microsoft Office Suite, and CRM platforms (e.g., Salesforce)
• Strategic, analytical problem-solver comfortable managing shifting priorities and competing deadlines
• Familiarity with PACS/RIS systems and healthcare credentialing processes a strong advantage

Qualifications Preferred

• Bachelor's degree in Business Administration, Project Management, Communications, or related field
• 5+ years of experience in project management, client implementation, or healthcare operations, preferably in a radiology or healthcare service setting
• PMP, CAPM, or other project management certification a plus (not required)
• Comprehensive benefits package, including retirement and profit sharing
• Paid time off and flexibility to support your personal life
• Fuel for your day with company sponsored lunches & snacks