Implementation Project Lead — Client Success & Go-Live

Automatic Data Processing, Inc.; Louisville (KY); Hybrid; USD 55,000 - 83,000; Part time

Job summary

ADP is hiring an Implementation Project Manager I/Implementation Specialist to own client relationships and manage end-to-end implementations, including mergers and acquisitions, from sale to ongoing client services.

You will coordinate multiple internal and client teams, guide welcome calls, review data, and ensure smooth conversions with a focus on accuracy and regulatory compliance.

Qualifications

• Bachelor's degree or equivalent in Education & Experience.
• 1–3 years of directly related experience.
• Willingness to work overtime on occasion is preferable.

Responsibilities

• Project manages work of several internal departments, client, financial advisors and client's prior recordkeeper to ensure a successful implementation.
• Perform welcome call and explain the implementation process to the client and identify other team members.
• Assist client with prior recordkeeper notification and obtaining a liquidation date.
• Manage transfer of plan assets and participant records with client providers and ADP departments.
• Establish Payroll Input call to review how to enter payroll deductions and compliance coding.
• Review conversion data and records prior to plan go-live and obtain client approvals.

Skills

Communication skills

Influence

Prioritization

Adaptability

Multitasking

Regulatory knowledge

Education

Bachelor's degree or equivalent

Job description

ADP is hiring an Implementation Project Manager I/Implementation Specialist to own client relationships and manage end-to-end implementations, including mergers and acquisitions, from sale to ongoing client services.

You will coordinate multiple internal and client teams, guide welcome calls, review data, and ensure smooth conversions with a focus on accuracy and regulatory compliance.