Implementation Manager: Onboarding & Adoption Lead

Procare Solutions; Atlanta, Denver (GA, CO); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

HSA option with employer contributions

401(k) Plan with employer match

Tuition Reimbursement and Professional Development

Job summary

Procare Solutions is seeking an Implementation Manager based in Atlanta, GA. The role involves managing customer onboarding and software implementation, providing training and support. Ideal candidates should have over 3 years of relevant experience, strong communication, and organizational skills. The position offers a hybrid work model and a competitive salary.

Apply now to join our dedicated team focusing on early childhood education and making a meaningful impact.

Qualifications

• 3+ years of relevant experience in financial services, fintech, or software industry.
• Excellent verbal and written communication skills.
• Ability to work with cross-functional and remote teams.

Responsibilities

• Coordinate and schedule new customer training appointments.
• Drive adoption of key software features to ensure customer retention.
• Facilitate customer implementation and address support needs.

Skills

Customer relationship management

Training and coaching

Analytical skills

Software consultation

Education

Bachelor's degree or combination of education and experience

Tools

Microsoft Office

Job description

Procare Solutions is seeking an Implementation Manager based in Atlanta, GA. The role involves managing customer onboarding and software implementation, providing training and support. Ideal candidates should have over 3 years of relevant experience, strong communication, and organizational skills. The position offers a hybrid work model and a competitive salary.

Apply now to join our dedicated team focusing on early childhood education and making a meaningful impact.